Caliber - Helotes Express
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Jose Ortiz did a great job from beginning to end. I was very impressed with the entire process. Jenna from Enterprise was a joy to work with as well!
Likely to Recommend - 5.0/5.0 -
They are top-notch!
Repair Quality - 5.0/5.0 -
My car looked beautiful inside and out. They washed and cleaned the car which was a nice, unexpected surprise.
Customer Service - 5.0/5.0 -
I received calls providing me with updates on my vehicle. Everyone I dealt with were very helpful and professional!
Likely to Recommend - 0.5/5.0 -
As much as I hope that my experience was a fluke, I would not recommend this shop.
Repair Quality - 2.5/5.0 -
This is an average. When the work was done correctly (after refusing the vehicle three times due to issues and therefore comepletely dissatisfied) I was satisfied with the final result
Customer Service - 5.0/5.0 -
The customer service was great and made the whole experience less painfull.
My Experience - 5.0/5.0 -
Happy wife happy life. She liked being kept up on status and on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was awesome and the representative was just great and has a great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything about my experience was phenomenal. It was easy, quick, and everyone was super friendly as well. They went above and beyond to exceed my expectations and I couldn't have asked for anything more. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great hearing status updates, nice
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tania was great to work with. The repairs are perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall it was a great quick experience. Jose Ortiz was very informative and very helpful. This was definitely my best experience with body repair. The car looks great and the paint matches perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent experience!
Repair Quality - 5.0/5.0 -
Excellent work, auto repair was perfect
Customer Service - 5.0/5.0 -
Very supportive and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Complete and thorough explanation by Tania before work started. Minor issue noticed after completion and car picked up. Justin and Bryce came to my home to correct.
My Experience - 5.0/5.0 -
Excellent customer service. Kept me abreast of the status and time of completion. Made my car look new again. Great group of people to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and workmanship in a timely manner
Customer Service - 5.0/5.0 -
Listened to concerns and reviewed vehicle in case of additional damages that were not immediately identified
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Can feel slight imperfection where repaired. However, not visible