Caliber - Helotes Express
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
BOBBY WAS EXCELLENT
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bobby did a great job. He kept me informed every step along the way. He went over what was repaired in detail and answered all my questions. Great job! Thank you, Bobby!
My Experience - 5.0/5.0 -
I really appreciated how Bobby kept me updated on how repairs were going, along with their effort to communicate with my rental car company about necessary rental extensions, and even returning the rental for me, making the experience stress-free! You can count on Bobby and his team to do the job right, and are willing to fix any issues you come across later, guaranteed. I will be recommending this location of Caliber Collision on 1604 & Bandera rd. to my family and friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I’m so appreciative of how easy the process was to get my vehicle fixed. Suzanna was easy to get a hold of and kept me informed throughout the repair. The guidance, support and just great customer service I received, now a 2nd time, will keep me loyal to Caliber anytime repairs are needed on my vehicles. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good paint match.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Caliber Collision was a refreshing experience in a week a unpleasant events. Bobby was so reassuring and explained what needed to be done. The repairs were expertly done. I am very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate Bobby and the team for their work on my car repair.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
it took much longer than expected though we did get it back at the second estimated time frame
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Suzana and the Mechanics team for the open channel of updates and support during shifting timeframes. The whole process seemed very smooth and professional. Thanks Caliber!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated all of the outstanding customer service your location provided. I take customer service very seriously and, notably, it is the predominate factor in assuring the success of every company or business.This service would have been considered normal and expected 65 or 75 years ago. But in today's society it is perceived to be an exception to the rule, and therefore, now considered outstanding!!! Thank you and many blessings.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All of the workers were pleasant to work with. They made sure I was completely satisfied and were great at keeping me in the loop.
Customer Service - 5.0/5.0 -
Great!