Caliber - Hernando

4.8 (1,843reviews)
95%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,843)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and welcoming. The quality of repairs receives high marks, with many noting their vehicles look like new or as if nothing happened. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is frequently commended, with many repairs completed ahead of schedule. While most experiences are overwhelmingly positive, some customers noted minor issues requiring return visits or delays due to parts availability.
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"All of the employees were very personable and professional and I would recommend caliber to anyone needing repairs!"
"You guys did a great job and thanks"
"... able to call for an occasional update on the work. Everyone was kind and extremely helpful. I will recommend Caliber Collision to all my friends." Read more
"Professional and listen to concerns."
"A very pleasant experience, professional prompt service. Highly recommend."
"Was so pleased, and the fact my car was completed in a timely manner was even better. Well done Caliber Team."
"Quick repair, proactive communication, good quality work"
"It looks so good ! ,it was in and out within a week and they were the most welcoming people 1010"
"Excellent work and finished before I expected it."
"... finish the whole repair also exceeded my expectations. less than a week! if you want hospitality, time management, and attention ..." Read more
"... expectations. The work performed made my car look new and they kept me informed of the progress almost daily." Read more
"... with Caliber Collision at Hernando. From day one, they kept constant communication with me and made sure I was aware of every step in the repair ..." Read more
"They kept me fully informed by text message as I had requested."

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Everything went smoothly. Thank you.

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Returned Clean

My Experience

The repair looks great. Very pleased with the work. Thank you all who worked on it.

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Wonderful place.

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Everything was super easy and stress free!

My Experience

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Wonderful employees…especially Hannah. She kept me informed as to where my car was in the process, and explained exactly what was transpiring.

My Experience

I would recommend everyone I know to go to Caliber Collision in Hernando, MS. The staff is awesome and you would get your vehicle back in a descent amount of time. Great job crew!

My Experience

I’m truly satisfied with the work that was done on my Lexus.Thanks

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Returned Clean

My Experience

From time John meet me and went over damage to updates as things progressed to time I picked it up I was very satisfied . Very professional and good work . Truck looks great .. thank you

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2nd time in 10 months super easy quick no runaround will continue to come here

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Returned Clean

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They did a great job repairing my damage from my wreck. You can’t even tell it ever happened

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Returned Clean

My Experience

Hannah was a great rep who communicated regularly and delivered our car early to allow us to use iit for our vacation

My Experience

Fabulous service...so happy with the repairs.

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Returned Clean

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Great Experience. Hannah and team takes good care of me. A few minor issues but they were addressed and corrected.

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Returned Clean

My Experience

From Jessica at the front desk to Hannah over service,these girls went above and beyond expectation. They even sat in my car to help connect my car back to my music and phone. Thank you all for a job well done!!

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My Experience

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Returned Clean

My Experience

Jessica and the one sending updates were awesome. They both kept me updated every day. The work that was done on my car was very very good. It looks absolutely fantastic. Everyone was friendly and courteous and knowledgeable. I will definitely be back if the need arises. Thank you Caliber Collision.