Caliber - Olive Branch

4.7 (2,418reviews)
95%
7532 Craft-Goodman Frontage Road,  Olive Branch,  MS  38654

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,418)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication throughout the repair process, with many highlighting daily text updates and proactive status notifications. The quality of repairs receives outstanding feedback, with vehicles looking brand new and work completed to high standards. Customer service is frequently described as professional, friendly, and accommodating, with staff going above and beyond expectations. Many repairs are completed ahead of schedule, which customers greatly appreciate. The shop maintains high cleanliness standards, often returning vehicles cleaner than received. While most experiences are highly positive, some customers noted occasional delays due to parts availability and isolated communication gaps that required follow-up calls.
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"... appreciated the updates throughout the process, and Im impressed with the quality of the work and the guarantee. The car looks new again!" Read more
"I could not have asked for better service. They are at the top of my list. Communication on ..." Read more
"My truck actually looks fresh off the lot. Amazing."
"Looks as though it just came off the show room floor. The work was completed much sooner than I expected."
"They sent updates through text EVERY SINGLE DAY !!!"
"I was informed every step of the way. There were times that I even received multiple texts ..." Read more
"They kept me informed throughout the entire process with clear, timely updates, which made the experience ..." Read more
"Car looked good as new. Communication was top tier and very specific. Kept me updated daily on my repairs. Really good ..." Read more
"I love the communication! They let you know every step of the repair process."

My Experience

Very good work

My Experience

They were professional and finished the job earlier than expected. I was informed of progress daily

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Jesse was absolutely amazing! Very informative and patient.

Customer Service

Returned Clean

My Experience

This is my 2nd rear end repair done this month. Jessie and his body shop guys have been awesome. Thank you! Will certainly recommend them to anyone needing body work.

My Experience

Very good job

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Job well done and they cleaned my car exceptionally well. Southeast

My Experience

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Repair Quality

Customer Service

Likely to Recommend

To my surprise they thoroughly cleaned my vehicle inside and out. The inside of my vehicle was a total mess when I dropped it off and it appeared to be professionally detailed when I picked it up.

Repair Quality

They were extremely polite and caring of my needs. They kept me updated on the progress of my repairs and it was completed in the time that they estimated.

Customer Service

Returned Clean

Likely to Recommend

Already have

Repair Quality

Andrew was awesome. 10/10. Kept me updated without asking and was quick to respond to any questions. The repair work was also flawless. The paint was a tricoat that's hard to match and they did a perfect job

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Andrew my contact has done a great job on keeping me informed and staying on top of everything

Returned Clean

My Experience

Caliber did an excellent job with the repairs to my car.Everything looks great.They also repaired another vehicle of mine a couple of years ago and did a great job on that car also.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Returned my vehicle repaired and cleaned. πŸ‘

Likely to Recommend

I have already recommended Caliper to 3 people.

Repair Quality

Great communication. Excellent service. I feel like I'm driving a new truck.

Customer Service

First quality customer service.

Returned Clean

My Experience

I am very impressed with the services even to my vehicle being thoroughly detailed on the inside