Caliber - Collierville

4.8 (2,796reviews)

94%

(901) 853-4440

430 E Winchester Blvd., Collierville, TN 38017

94%

See Photos

430 E Winchester Blvd.
Collierville, TN 38017

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About Caliber - Collierville

See Photos

430 E Winchester Blvd.
Collierville, TN 38017

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (2,796)

Sort By:
Newest
Rating

2,270 Customers Rated

5 Stars

68.5% Complete

(1914)
4 Stars

7.7% Complete

(216)
3 Stars

1.9% Complete

(53)
2 Stars

1.1% Complete

(31)
1 Star

0.6% Complete

(16)
< 1 Star

1.4% Complete

(40)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, particularly the frequent text message updates that keep them informed at every step. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new or better than before the damage. Timeliness is a major strength, with numerous customers reporting repairs completed ahead of schedule. Staff professionalism and customer service excellence are repeatedly highlighted, creating a welcoming and trustworthy experience. While some customers experienced delays due to parts availability or needed minor adjustments, the overall satisfaction remains very high with customers frequently recommending the service to others.

Select to learn more

Service Quality
Timeliness
Communication

"Caliber Collision did their thang with fixing my car.. It looks even better than before it was wrecked.. Caliber is #1 in my book and I will be recommending ..." Read more

"My vehicle looked amazing! It seemed like it was a brand new car again. I absolutely loved the quality of repair."

"... work was done 10 days sooner than estimated, and you couldnt even tell where the damage was when you guys got done with it. Would not hesitate ..." Read more

"Sorry that 10 was the highest. Collierville office deserves a 12"

"... process. Worked with our insurance company directly. Did a beautiful job getting our car back on the road. Would highly recommend. Thanks y'all!" Read more

"The vehicle was ready a day earlier than estimated."

"I was pleasantly surprised that the repairs were finished two days ahead of schedule. The team worked efficiently and delivered great ..." Read more

"... provided! I was kept updated every step of the way, the work was done 10 days sooner than estimated, and you couldnt even tell where the damage was when ..." Read more

"Customer service was excellent and very happy that it was done over a week earlier than originally estimated!"

"The repairs were done seven days early."

"I appreciate the frequent text messages giving me updates on the progress of repairs. I was disappointed the ..." Read more

"The repair was done very well. Highly appreciated your excellent communication throughout the process, the regular updates kept me informed every step ..." Read more

"... other collision repair shops, Caliber was awesome. I was updated on the status of my vehicle every Monday, Wednesday and Friday. I knew exactly where they were at in the process ..." Read more

"Excellent communication throughout the process. Worked with our insurance company directly. Did ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Caliber Collision did their thang with fixing my car.. It looks even better than before it was wrecked.. Caliber is #1 in my book and I will be recommending ..." Read more

"My vehicle looked amazing! It seemed like it was a brand new car again. I absolutely loved the quality of repair."

"... work was done 10 days sooner than estimated, and you couldnt even tell where the damage was when you guys got done with it. Would not hesitate ..." Read more

"Sorry that 10 was the highest. Collierville office deserves a 12"

"... process. Worked with our insurance company directly. Did a beautiful job getting our car back on the road. Would highly recommend. Thanks y'all!" Read more

"The vehicle was ready a day earlier than estimated."

"I was pleasantly surprised that the repairs were finished two days ahead of schedule. The team worked efficiently and delivered great ..." Read more

"... provided! I was kept updated every step of the way, the work was done 10 days sooner than estimated, and you couldnt even tell where the damage was when ..." Read more

"Customer service was excellent and very happy that it was done over a week earlier than originally estimated!"

"The repairs were done seven days early."

"I appreciate the frequent text messages giving me updates on the progress of repairs. I was disappointed the ..." Read more

"The repair was done very well. Highly appreciated your excellent communication throughout the process, the regular updates kept me informed every step ..." Read more

"... other collision repair shops, Caliber was awesome. I was updated on the status of my vehicle every Monday, Wednesday and Friday. I knew exactly where they were at in the process ..." Read more

"Excellent communication throughout the process. Worked with our insurance company directly. Did ..." Read more

Elizabeth (Buick owner) reviewed 7/31/26

They were very good and very pleasant to do business with!!

Very satisfied!

Edmund (RAM owner) reviewed 7/31/26

Great customer care!!!

Sharaka (Jeep owner) reviewed 7/30/26

So far no complaints THANK YOU FOR RETURNING MY VEHICLE IN A TIMELY MANNER 💜

April (Genesis owner) reviewed 7/30/26

Crystal was wonderful and provided excellent customer service.

Diandra (Honda owner) reviewed 7/30/26

Zhousheng (Honda owner) reviewed 7/29/26

unexpected fast and professional performance as I thought!

Victoria (Jeep owner) reviewed 7/28/26

Jeannie (Acura owner) reviewed 7/25/26

Extremely pleased with the results.

Ashraf (Honda owner) reviewed 7/24/26

Thanh (Toyota owner) reviewed 7/23/26

The team at Caliber are very professional. I get an update daily on the progress of the repairs. Overall, I am very pleased with the repairs. Thanks

Very happy with the results

Very pleased with the results

Staff members were very friendly and helpful.

Kendra (Nissan owner) reviewed 7/23/26

Great place of service.

The staff members were all personable and very knowledgeable about the repairs. Great friendly staff.

Linda (BMW owner) reviewed 7/23/26

Todd (Subaru owner) reviewed 7/21/26

Bumper still does not fit. And, now a chip in the paint where the repair was to be tightened up. The needs an OEM bumper to get it fixed correctly. Very unhappy.

Joyce (Jeep owner) reviewed 7/21/26

Kiara (Honda owner) reviewed 7/20/26

Susan (Kia owner) reviewed 7/20/26

Terry (Toyota owner) reviewed 7/20/26

They keep you up to date on your repair. The car looks nice.

GREAT JOB

Barbara (Lexus owner) reviewed 7/18/26

Nathan (Toyota owner) reviewed 7/16/26

Satisfied with your service

Shirley (Chevrolet owner) reviewed 7/16/26

sean Robinson was absolutely awesome. he has excellent customer service skills. He is definitely an asset to your company.

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Collierville

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Collierville

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,796)

2,270 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?