Caliber - Wolfchase

4.7 (3,160reviews)
94%
2965 New Brunswick Road,  Bartlett,  TN  38133

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,160)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The shop excels in communication, providing regular text and phone updates throughout the repair process that keep customers well-informed. Staff members are frequently described as professional, friendly, and knowledgeable, going above and beyond to ensure customer satisfaction. Timeliness is a major strength, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning of vehicles upon return and the attention to detail in repairs. While most experiences are highly positive, some customers noted minor issues with part alignment, communication gaps, and occasional delays due to parts availability.
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"My car looks amazing! It looks like an accident never happened! Thank you for doing such a wonderful job. ..." Read more
"Great attention to detail, very professional and high quality work. Fell in love with my car again at the ..." Read more
"The repairs my car are top notch! It looks and rides great!"
"This is one of the best places Ive ever worked with. Theyre fast they stay in touch with you and it works ..." Read more
"They went above and beyond to get my car repaired. Everyone there was super nice and knowledgeable."
"My car was ready in two days! Very fast work."
"Car looks great with quick turn-around. Cited reason 7-8 business days and was ready to pickup within 5 biz days. Better to set conservative estimate ..." Read more
"Caliber Collision finished before the estimated completion date."
"Completed the job in 4 days and it looks great!"
"It was ready like a week early!"
"You got regular updates calls, texts, or emails, and always knew the status without having to chase them."
"Excellent communication daily"
"I really appreciate the constant communication while my vehicle was in repairs. Caliber does excellent work ..." Read more
"Excellent , I was kept informed daily on the progress!"

Likely to Recommend

Repair Quality

The shop was very accommodating easy online process with the insurance company State Farm. I received updates regarding the repairs and pickup was earlier than anticipated. Very please with the outcome and will recommend Thanks again.

Customer Service

Returned Clean

My Experience

Very good service

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job

Customer Service

Great job

Returned Clean

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Repair Quality

Customer Service

Everyone was so friendly & they made my car look brand new. It was fixed ahead of schedule, too. Will be recommending this location to everyone!

Likely to Recommend

Repair Quality

This specific location was the top rated place out of all the other locations. Destiny walked me through the whole process and I left happy knowing my car was in good hands. I got updates on everything and that made feel happy that they truly care about their customers. My car turned out perfect and I will definitely recommend them for everyone.

Customer Service

My Experience

The team did a fantastic job on my repairs. Receptionist polite and friendly hats off to her. And last, but not least, my favorite man Desmond; very professional, attentive to your needs and don't mind going the extra mile to be sure everything is perfect and correct.

My Experience

Everyone was very pleasant and helpful!!! I like the way we were informed everyday of everything that was going on with our truck. Our truck looks amazing. I appreciate everything that was done for us!!!!

Likely to Recommend

Repair Quality

Great experience with Calibur Collision. I appreciate so very the help given by Louis. He seemed genuinely concerned and had a wonderful, caring demeanor. Thank you and kudos to LOUIS!!!!

Customer Service

No problems.

Returned Clean

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Repair Quality

Customer Service

My Experience

10/10 experience! Recently moved to Memphis and had no idea where to turn but I will always come back to Caliber Collision! Two great people helped me! Recommend them to anymore!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

You all did a great job thanks.

My Experience

Caliber staff has excellent customer service and they did a terrific job on my car.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great

Customer Service

Great customers service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

There’s still a part on my car that has chip/scratch on it…

My Experience

Caliber did an amazing job and completed earlier than expected. We love Caliber!!