Caliber - Hernando

4.8 (1,931reviews)
96%
463 E Commerce St,  Hernando,  MS  38632
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Call
Email

Reviews (1,931)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, proactive communication, and timely repairs. Many highlighted that vehicles were restored to like-new condition, with attention to detail exceeding expectations. Frequent text and phone updates throughout the repair process were widely appreciated, giving customers peace of mind. Staff were repeatedly described as friendly, professional, and empathetic. Several customers noted repairs were completed ahead of schedule, and the convenience of handling rental car returns on-site was a welcomed bonus. A few customers noted areas for improvement directly from their experiences, including inconsistent communication in some cases, minor items occasionally overlooked during repairs, and isolated concerns about repair quality upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend Caliber Collision to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... and took less than a week from start to completion. My vehicle was restored to original condition." Read more
"... happened. The car was freshly cleaned and sparkling! The sensors work perfectly as well! Very happy with the results and how quickly they were accomplished! Thank you!" Read more
"Best experience that I could have had. Work was completed in a timely manner. They kept me up to date on where they were with the ..." Read more
"... how some shops took so long with their repairs, but Caliber got my car done in less time than I was quoted. Thats amazing!" Read more
"... and professionalism of the staff was phenomenal! They fixed my vehicle in record speed even with a holiday weekend approaching! This shop deserves 5 stars every ..." Read more
"It looks so good ! ,it was in and out within a week and they were the most welcoming people 1010"
"Communication was great, repairs were completed ahead of schedule."
"... Received daily updates on what was going on with my car. My car was actually ready before the quoted time." Read more
"I had to call on each tentative done date only to be told it still wasn't ready"
"... Caliber Collision at Hernando. From day one, they kept constant communication with me and made sure I was aware of every step in the repair process. My car was fixed ..." Read more
"Best experience Ive had at a body shop. They texted daily with updates on the progress, including the estimated date of completion, and ..." Read more
"Caliber proved easy to work with, maintaining excellent communication during the repair. They kept us informed about the status and the projected ..." Read more
"... the caliber collision team did an excellent job in keeping me informed from the time i dropped my car off until the time i came to pick it up. they did a great ..." Read more
"... repair the damages. They communication was amazing . I received messages explaining where they were in the process. Overall 1010 !!!!" Read more

My Experience

Caliber does quality work & keeps you informed throughout repairs. I always use caliber collision for auto repairs

My Experience

Everything was perfect! Thank you!!

My Experience

My Experience

Staff Was So Professional And Hannah Kept Us Updated ThroughOut The Process.. Even Through The Hecups!!!! Hannah Was A True Professional,The Work Look Fantastic And I Will Definitely Recommend Others!!!

Likely to Recommend

Repair Quality

Ram Looks Great And Hannah Kept Us Posted Every Step Of The Way!!!!!! Definitely Will Spread The Word!!!!! 5 Stars No Doubt!!!!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I didn’t like the fact that the trailer connection wires weren’t replaced. They were just re-installed and painted. The point of impact to the differential casing was evident from the white marks left from the white car. There was gear oil that had been pressed out from the impact and I was told it was from a prior event. The Jeep has never been off road. I wasn’t told that they found worn seals or gaskets or warped bolts. I wasn’t told only told that it couldn’t be determined. Not happy

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

This was the most seamless, informative and pleasant experience ever when it comes to dealing with auto collision. I’m so happy to have experienced this service so now my standards are very high. Hannah, Marshaundra and the front desk(forgot her name) were exceptional at customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I always recommend Caliber Collision because I used them a couple or so years ago and they were great then.

Repair Quality

No problem with the quality

Customer Service

The friendly customer service I have seen. They were so pleasant and kind.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service!

Customer Service

Great job on the repairs and customer service was great also.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service. Informed of each step

Customer Service

Very courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everybody was extremely nice and helpful

My Experience

Yall did a great job

Likely to Recommend

Repair Quality

Did a great job

Customer Service

9 BECAUSE EVERYONE CAN ALWAYS IMPROVE BUT THEY WERE VERY FRIENDLY AND THERE TO HELP IN ANY WAY THEY COULD.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I thank they did a real good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job! The communication between Caliber and myself about each step my car repair was at was top notch. Quality service and my car looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the real time updates on the status of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing! Like brand new!

My Experience

Great Fast Service. Great Customer Service.

1 - 20 of 1,931

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Hernando  |  38632