Caliber - Hernando
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
A few updates while the repairs are being done would help. I brought the truck in on Monday, we reviewed the estimate again on Wednesday and after that I heard nothing for 6 days. Otherwise, it was a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were fast and friendly. I couldn't be more pleased.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so nice and kept informed on everything that was going on thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and service
Customer Service - 5.0/5.0 -
Great work and timely
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing service! Fast and professional. I can’t tell that there was ever any damage to the vehicle.
Likely to Recommend - 5.0/5.0 -
My 2nd time using them great service
Repair Quality - 5.0/5.0 -
Wonderful service very helpful . They do an excellent job!
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Pushy
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Kinda pushy
Returned Clean
My Experience - 0.0/5.0 -
Subpar work, vehicle was picked up in more filthy condition than it was when dropped off, wax left on paint, missing interior trim piece, and unhooked wires and didn’t reinstall. Vehicle could have been hand washed at the very least… A first and last experience for myself and probably any close relations.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Good communication and timely completion of the job.
Likely to Recommend - 5.0/5.0 -
It was an enjoyable and efficient experience (as much as vehicle accident repair can be).
Repair Quality - 5.0/5.0 -
The vehicle was returned to pre-accident condition. Workmanship looks good so far.
Customer Service - 5.0/5.0 -
Solid communication and friendly/helpful interactions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lee Graham did an awesome job, Sondra and Jessica took really great care of me and my car during a stressful time. Awesome experience with Caliber! They deserve raises!!
Likely to Recommend - 5.0/5.0 -
Absolutely recommending Jessica, Shonda and Lee Graham.
Repair Quality - 5.0/5.0 -
Lee Graham did an awesome job, even inspecting the work with me. WOW these folks work hard for Caliber making a difference.
Customer Service - 5.0/5.0 -
Jessica and Shonda were awesome from start to finish. Shonda walked me through the process and Jessica took care of the rental car as a courtesy.
My Experience - 5.0/5.0 -
Shonda was awesome keeping me updated on the work and on the issues with the insurance company that was supposed to be paying. The GM also got involved and was able to get my car released. I would highly recommend Caliber to anyone considering using them. Thank you, Shonda and the rest of the staff at Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me up to date on my repairs and Shondra was excellent telling me any issues with the insurance company. The GM released my car when General insurance would not pay for the complete calibration of my car and said they would deal with them.
Customer Service - 5.0/5.0 -
Every one was friendly and respectful
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, friendly staff, speedy timing with my special requests! Thank you, John!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was absolutely the best. Kind, friendly, easy to talk to, and dedicated to doing a great job. Girl at the front desk was wonderful too. I love how timely my car was taken in and repaired. The connection with State Farm seems to work really well. Thank you Caliber for a job well done!
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. I appreciate I was kept informed of each step of the repair process.
Likely to Recommend - 5.0/5.0 -
Set my mother-in-law there
Repair Quality - 5.0/5.0 -
Excellent work been there twice both times were great folks were very pleasant to talk with
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was so pleased, and the fact my car was completed in a timely manner was even better. Well done Caliber Team.