Caliber - Hernando

4.8 (1,922reviews)
96%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,922)

My Experience

Shonda and the staff was amazing from start to finish. I really appreciate the professionalism that theu displayed and the quality of work that was performed. I will definitely be a return customer.

Likely to Recommend

Repair Quality

Shonda was very patient and helpful throughout my whole process she kept me updated on all the repairs that was done to my vehicle 10 out of 10 customer service and she’s highly recommended in my book

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. Prompt response. Good communication. Excellent Job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was impressed by the communication letting me know each step of the process.

Likely to Recommend

Ver convenient to many

Repair Quality

Excellent updates

Customer Service

John was fantastic

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great and fast service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I dropped my car off at the olive branch location. While I was explaining to them what all was wrong with the car, I felt that the guy wasn't listening. They sent my car to the hernandeo location. A week later, I got a call saying my car was done. I spoke with hannah and described what all had been wrong with the car and knew it wasn't finished. She was actually mortified, because a lot else had not been fixed. At that point, she took care of it and made sure my car was fixed correctly and that I was informed almost daily. If the olive branch location was the only one to handle it then I would have been furious. Hannah at the Hernando location took care of everything. If it wasn't for her, I would be reporting you to the BBB.

Likely to Recommend

I will definitely recommend your business, especially the Hernando location.

Repair Quality

Customer Service

I couldnt have been more pleased with the service that Hannah gave at the Hernando location. There was a problem that arose from me dropping it off at the Olive Branch and store, then having it sent to Hernando. When it was over, none of that mattered. Inwas completely satisfied with the service Hannah provided. I will recommend her location to everyone.

Returned Clean

My Experience

Professional care of my vehicle / Prompt service and excellent repair. Great photosctaken before work began / Vehicle repaired and cleaned to perfection

My Experience

The customer service was the best part out of the whole situation. They were able to get my vehicle in right away and didn’t take long to repair the damages. They communication was amazing . I received messages explaining where they were in the process. Overall 10/10 !!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very positive experience

Likely to Recommend

Repair Quality

Positive informed experience

Customer Service

Returned Clean

My Experience

Caliber Collision in Hernando MS once again left me completely satisfied with the results of my vehicle! Shonda was very professional and always kept me informed with the progress of my vehicle repair. The staff was so nice and pleasant and always kept a smile on their faces. This place was heaven sent and I’ll definitely recommend to anyone who wants efficient, professional and friendly service in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark and his crew done a fantastic repair and all aspects went very smoothly and in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best experience I’ve had at a body shop. They texted daily with updates on the progress, including the estimated date of completion, and the completion date moved up throughout the brief time they had it by a week. When I went to pick up my vehicle, I was able to leave my enterprise rental car there and they contacted them to come pick it up. Easy and friendly.