Caliber - Hernando

4.8 (1,881reviews)
96%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,881)

Likely to Recommend

Repair Quality

Customer Service

My car still isn’t fix , it feels as there are still suspension problems, or shocks

Likely to Recommend

Repair Quality

Highly satisfied with Caliber Collision. I loved the way they kept me informed of my car's status.

Customer Service

Exceptional!

Returned Clean

My Experience

The finished product was impeccable. I was kept informed and staff was responsive to any questions. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thanks. Place looks nice and clean.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was very nice and quick. However, I picked up my vehicle today from the repair shop around 3:20. Once I got home I noticed a few things about the repair. Bolt missing from the bumper. The front grill was loose and not secure. There was a small area of the bumper that looked unpainted. One of the crome pieces was broken and loose. The driver side running board also had damage that was unnoticed. The front license plate bracket was not replaced. (I was told they would contact me when they located it).

Likely to Recommend

After the many times the vehicle had to be brought back for unfinished repairs it is very unlikely I would recommend this shop.

Repair Quality

All damage was not repaired the first time. Had to take the vehicle back for further repair. Bolt holding bumper to vehicle was not put back in after repair even after second time bringing it in. Paint spot was poorly done. Had other issues as well.

Customer Service

Returned Clean

My Experience

Caliber Collision always kept me updated on the process of my car. They also did a fantastic job. I recommend if you need any body work done they're the best.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

It looks good as new!!!!

Customer Service

Jessica and John were very friendly and knowledgeable. They kept me in the loop and took care of everything! It was a very painless process, not at all what I was expecting. Highly Recommend!!!

Likely to Recommend

Again, the paint job on my hood could have been a lots better.

Repair Quality

Not enough paint on the hood.

Customer Service

Not enough paint on the hood

My Experience

Always extremely professional and they keep me informed every step of the way. Definitely would recommend to anyone needing repairs.

My Experience

Excellent job ,great communication and knowledgeable friendly employees. 5 stars! Diane Stevens Niesen

Likely to Recommend

Repair Quality

Customer Service

Caliper had to wait on parts - which is why I had to wait to get car. Was kept updated and informed of the repairs.

Likely to Recommend

Repair Quality

Caliber has done an excellent job! Couldn’t ask for better. They kept me up to date on each process and was very professional. Would definitely use them again.

Customer Service

Kept me well up to date.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I was very pleased how my truck turned out. It looks really good. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guy’s did a wonderful job keeping us posted on every step made throughout the process