Caliber - Hernando

4.8 (1,932reviews)
96%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,932)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Then put the weather strip on the back door of my truck

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Totally satisfied with the decision that was made on our vehicle.

Customer Service

They were very professional

Returned Clean

My Experience

I had a rock hit the roof of my car and the Caliber team made it look like brand new. Would come back again without hesitation!

My Experience

Great job and timely

My Experience

Only comment I have is that Caliber done a good job in doing the repair and kept me informed doing the repair.

Likely to Recommend

Good repair work and keeping me updated

Repair Quality

See previous comments

Customer Service

Pleased with the repairs and the daily updates they provided during the repairs.

Likely to Recommend

Repair Quality

My experience with Caliber Collision Center in Hernando, MS could not have been better. The person at the desk was kind and extremely helpful going above and beyond to help facilitate my repairs. The person estimating and sending repair updates was very nice and helpful. Both individuals were pleasant and professional. The repairs were done promptly and professionally. I would definitely recommend this group.

Customer Service

Returned Clean

My Experience

The collision center communications was top tier. Everyone was friendly and hopefully throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks like new.

Likely to Recommend

Repair Quality

Customer Service

Vehicle looks like new. Staff was friendly and kept me up to date.

Likely to Recommend

Repair Quality

Customer Service

My car still isn’t fix , it feels as there are still suspension problems, or shocks

Likely to Recommend

Repair Quality

Highly satisfied with Caliber Collision. I loved the way they kept me informed of my car's status.

Customer Service

Exceptional!

Returned Clean

My Experience

The finished product was impeccable. I was kept informed and staff was responsive to any questions. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks. Place looks nice and clean.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was very nice and quick. However, I picked up my vehicle today from the repair shop around 3:20. Once I got home I noticed a few things about the repair. Bolt missing from the bumper. The front grill was loose and not secure. There was a small area of the bumper that looked unpainted. One of the crome pieces was broken and loose. The driver side running board also had damage that was unnoticed. The front license plate bracket was not replaced. (I was told they would contact me when they located it).

Likely to Recommend

After the many times the vehicle had to be brought back for unfinished repairs it is very unlikely I would recommend this shop.

Repair Quality

All damage was not repaired the first time. Had to take the vehicle back for further repair. Bolt holding bumper to vehicle was not put back in after repair even after second time bringing it in. Paint spot was poorly done. Had other issues as well.

Customer Service

Returned Clean