Caliber - Hernando

4.8 (1,932reviews)
96%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,932)

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Repair Quality

They did great

Customer Service

Returned Clean

My Experience

The service was great and the employees was supper friendly and answered every question I asked. I'm one satisfied customer and will recommend them to all my friends. Thank you for your service.

My Experience

Mr. John was very helpful and nice.

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Returned Clean

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Friendly and fast

Repair Quality

They were very friendly. They tried to get me taken care of that day since I had gone through a tornado and had 2 cars that were destroyed and I needed mine repaired so we would have transportation. They knew I was upset and I appreciated them so much. I do have to take it back to get the camera readjusted.

Customer Service

They tried so hard to get me taken care of that day.

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Returned Clean

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My Experience

Great servise

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Great service

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I wasn’t completely satisfied

Repair Quality

I had a few concerns

Customer Service

Good communication

Returned Clean

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Returned Clean

My Experience

The wiper blades were supposed to have been checked and were not. I have been trying for 2 days to get answers on this but unable to get resolution. We are now bumping the weekend (and rain) and my blades leave streaks (which they did not before the glass breakage). I am still waiting for the front desk (Jessica) to be able to get a response from John or upper management on how this will be handled.

Likely to Recommend

If they will make things right I would change it but not happy right now, feeling like I’m getting the run around

Repair Quality

Windshield was replaced in a timely manner but they told me the wiper blades would be checked for damage as well and replaced if so. The blades were damaged due to the extensive glass breakage and now smear and I cannot get them to respond in regards to the blades being replaced. I have been trying for 2 days to get updates and cannot get anything from them in regards to this except the ones in charge aren’t responding

Customer Service

I was satisfied until I picked up and realized my blades weren’t replaced and are damaged - now I feel I’m getting the run around

My Experience

Very courteous people in charge they are so helpful and polite. I enjoyed my experience with them. I would recommend Caliber collision to everyone.

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Repair Quality

They were very knowledgeable and kind and very prompt on their calls. I would recommend Caliber to everybody who has had a collision.

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Returned Clean

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Returned Clean