Caliber - Hernando

4.8 (1,886reviews)
96%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,886)

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Keep you updated on progress of your vehicle from start to completion

Likely to Recommend

Repair Quality

I appreciated the turnaround time and work on my car. Had to remove two areas of paint on my windshield. Used acetone. Couldn’t get to your shop due to my work schedule.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would trust Caliber Collision with any body work. They are very professional and workmanship is excellent. Updates are provided each step of the way from start to finish.

Likely to Recommend

Repair Quality

This is absolutely the most honest, professional and straight forward auto repair shop that I have come across in years. If only other businesses and people would utilize the same practices, what a wonderful world this would be.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the excellent job you’ll did on the repair to our vehicle. We appreciate the thorough job you did. We also appreciate the information provided as the process was going along.

Likely to Recommend

Repair Quality

They seemed to be very thorough m, and they kept us informed during the entire process.

Customer Service

My Experience

My Experience

All I can say is my wife is happy now that her car is back to normal and she’ll get off me now because I did it. Thanks 😂😂😂

My Experience

My Experience

The status updates were well appreciated. Thanks for such a good job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Every one is so nice and the work on my car they did a great job. Awesome place to take your vehicle to be fixed!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was told that my car would be towed to another location for repairs. However, I noticed that the mileage had increased by hundreds of miles, which means it wasn’t towed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They got my bumper to a better color match BUT my right rear reverse light is not working anymore.

Customer Service

I have since realized my back right reverse light is out. I should have checked all that before I left . Otherwise the new paint job matched lots better than before and the hook up for trailer lights is more accessible.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Most definitely!! However if you have a rental, I would suggest returning it to the rental place on your own.. After drop off on Monday, I hit a call from Enterprise on Thursday stating that it was a small crack in the left corner of the drivers side windshield, and that I’m responsible for the damages.. I was flabbergasted!! The drop off is most definitely convenient but however bad decision on my part..

Repair Quality

This adjuster was so thorough, she knew exactly what was needed when we arrived with the car.. Voiced her concerns about worse case scenario and then she executed with great results. She let us know that she had nightmares about those damages to our car.. , lol.. I will definitely revisit this location.. Her knowledge was exuberant… I knew then we were in good hands. Thanks Hannah, for the excellent customer service!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m so grateful for Mr. John and entire Caliber family. I didn’t have any expectations and you all exceeded them. From the communication to service. Thank you!

Customer Service

Returned Clean

My Experience

Everything was great! Completely satisfied with the repairs and the staff was very knowledgeable and helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Very pleased

Returned Clean