Caliber - Hernando
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My car repair was SLOPPY, INCOMPLETE, AND FULL OF PAINT FUMES. The only person that seem to show any concern and tried to help was Mr. John. Your Manager wanted to blame me and force me to accept my vehicle back in an unsafe and a disgusting condition. Instead of accept that his team members that did my repairs did not do their job properly. Then he wanted me to take my car home and bring it back later. I was left with no vehicle to drive, and intense migraine headache, and the manager lied to State Farm about my concerns. You don't reverse the blame, and puy it on the customer for what your staff did not do. He didn't even want to assist me by requesting a rental for me to drive. This has just been a very bad experience. And I'm not happy.
Likely to Recommend - 1.0/5.0 -
At this point when my car has had to be taken back, I wouldn't feel right recommending anyone to this shop location. However, it could change after I receive my car back.
Customer Service - 1.0/5.0 -
Mr. John has been the a jewel and the only one that seem to show any concerns about helping me. From beginning to end. I am thank to him and A.J. because A.J. was gracious enough to give me a ride to Enterprise Rental. Where I was stranded because I wasn't able to get anything to drive that (Friday, June 28th) day. Then they had nothing the next day. And on (Monday, July 1st) I had to adjust my schedule once again because I waited for a rental for several hours at the car rental place.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent business. A 1 work.
Repair Quality - 5.0/5.0 -
Great Service. This is my second time using Caliber Collision. When I say there is no improvement needed. I mean just that. Fast, friendly and professional service. Repair work is Dealership level. 5 stars every time.
Customer Service - 5.0/5.0 -
Always friendly.
Returned Clean
My Experience - 5.0/5.0 -
Couldn’t have asked for a better experience. Hannah kept me informed each step along the way. Excellent costumer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, great communication, excellent work, courteous professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, communication, workmanship, and professionalism!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick turnaround. I was very satisfied with the results of my truck. I would definitely refer anyone to this body shop. I especially like the fact that they offered to drop off my vehicle at my house. Extra ordinary customer servce. Two thumbs up!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank so much for a job well done
My Experience - 5.0/5.0 -
Fast and above all good quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and workmanship
Customer Service - 5.0/5.0 -
Totally
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied with the work and the communication was top notch every step of the way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Satisfied they went the extra mile to restore my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They definitely did their best trying to find a certain part for my car. They couldn’t find it since it is a discontinued part and my car isn’t all that common but they were great. Kept me in the loop about what was going on and did great work on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark, Jessica, and John and their team did a great job on my vehicle. Outstanding service, constant updates, and got the job done in a timely fashion.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
2nd time to use this location. Always great service.