Caliber - Hernando

4.8 (1,932reviews)
96%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,932)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had issues with dash electrical

Likely to Recommend

Bad costumer assistance.

Repair Quality

Bad customer assistance along with bad insurance assistance.

Customer Service

Bad customer assistance along with bad insurance assistance.

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job on my car! Could not even tell that It had been in an accident. Staff was very friendly and kept me update on the status of my vehicle. They even got my car done earlier than the anticipated original date. I would definitely used them again.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I plan to recommend Caliber to everyone!!!

Repair Quality

The absolute BEST communication and customer service I have received in a long time!! Jessica and Hannah were amazing!!

Customer Service

Returned Clean

My Experience

I would just like to say thank yiu for giving me my piece of mind back. The staff keep me informed of any changes and back on the road soon as they could. Thank you!!Thank you!!

Likely to Recommend

Repair Quality

Everything thing about them was great

Customer Service

The girls in the front office were wonderful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

An excellent place to go for repairs. Very polite & professional staff.

My Experience

I loveeee caliber collision! I’ve went to them every time I’ve had collisions n they have always done the best job. Will always come to them n refer anyone to them

My Experience

Great customer service that went above and beyond their call of duty

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great customer service. They kept us informed on every step of the way. They did a great job on the repairs. The only issue I had was when we went to pick the vehicle up. I hope they will use this as constructive criticism. They had plenty of time to do a final inspection. When we picked the car up, the first thing we saw was a piece of “plastic” trim that wasn’t snapped on. Part of their repairs called for the plastic tabs to be replaced, which they did. However they didn’t snap the the plastic art back on. They took the car back in and put the art on correctly. Make sure you look at the little things. Again, great work and customer service. Would definitely recommend!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Only complaint is my battery was dead and no one told me

Customer Service

Returned Clean

My Experience

Hannah did a great job keeping me up-to-date about the progress of my car

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Repairs look great but the Jeep interior was filthy. It was spotless when I brought it in. I called and they said it sat with the top off for a while and that they would make it right. I appreciate that but the last 3 weeks it said it was in detail and it was a big disappointment to get it back trashed in the inside. I'll just do the cleanup myself because my son is anxious to get it back. The employees were very nice and I'm providing this feedback as constructive criticism. Everything about my experience was great except for the cleanliness of the interior.

Likely to Recommend

Repair Quality

Customer Service

All staff was friendly and professional. The shop didn't take long with repairs and we got our vehicle back earlier than promised. Repairs were better than expected. I would definitely trust Caliber Collision with any repairs to my vehicle in the future.