Caliber - Hernando

4.8 (1,885reviews)
96%
463 E Commerce St,  Hernando,  MS  38632

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,885)

My Experience

Very fast service and my adj texted me update alerts every other day!!

My Experience

Mark, Jessica and Hannah are the best

My Experience

Great people to work with and they did a great job

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Customer Service

Returned Clean

My Experience

Thanks Hannah for keeping me informed everyday

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My Experience

Have had a couple of repairs made at Caliber Collision in hernando Mississippi always very helpful and professional, and do great work in a timely manner, thanks Caliber Collision

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Returned Clean

My Experience

Communication was great. Car was repaired very quickly

My Experience

Very grateful customer. Thanks to all.

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Returned Clean

My Experience

What a great job!! Every detail in a timely manner! Couldn’t ask for better service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Just a couple minor program settings on the automatic locks that were changed, but no big deal and nothing my mechanic husband can’t handle. All body work was impeccable and I was thrilled to get both headlight assemblies included in the insurance estimate. Hannah & Jessica were amazing!

Customer Service

They kept me informed throughout the entire process and got me in darn near immediately.

Returned Clean

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Returned Clean

My Experience

The job wasn’t completed

My Experience

I was very satisfied with the workmanship and also with the end result of my visit you guys and girls you are the best

Likely to Recommend

Collision does good work, but not thorough work

Repair Quality

They are very good but Not thorough ,,

Customer Service

Caliber collision does good work but they are not thorough

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My Experience

Caliber did a great job, but I was wondering about the excessive mileage on my car. It was in the shop, so why the mileage was so excessive?

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Repair Quality

They did a great job but I had about 3000 additional miles on my car.

Customer Service

They did a good job, but the shop put excessive miles on my car. I started with 69, 000 and ended up with 72000.

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Customer Service

If I based this upon communication it would be a 10. The communication throughout the 2 months of repair were fantastic. However there were four separate issues with my car when I picked it up, and two have yet to be resolved. 1) a wheel lug was missing from both front wheels. 2) the license plate and bracket were not attached and still in the trunk 3) there was an incorrect part fitted to the vehicle that did not match the identical part on the opposite side 4) the license plate lamp is either burned out or not working as I have a dash warning and 5) the overall condition of the vehicle was not tidy, parts that should be in the trunk were in the passenger footwell and the items in the trunk like the owners manual, fix a flat, tow hook we’re just scattered and not put away properly. I am still awaiting word from the shop on what to do regarding the bad part and the license plate lamp

My Experience

Up to the minute report on the status of repair. Friendly professional employees and Beautiful work!

Likely to Recommend

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Customer Service