Caliber - Hernando
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Please update your website to reflect that you do not have a shuttle. I would not have chosen this facility if I knew there was not a shuttle. Also, it would be nice to be given advanced notice on if the car would be ready. I was told at 4:30, that I would know my 5:15 if the car would be ready for a 5:30 pickup. Caliber is a 40 minute walk from my house. This meant I had to walk half way there only to find out the car wouldn't be ready until the next business day. I would have appreciated a little more confidence from the staff on when things would be done, and some understanding that I don't have rides at my disposal to get there in a 10 minute window if needed.
My Experience - 5.0/5.0 -
Thank you all so much for staying in touch with me every step of the process! My car looks like it came off the show room floor. Most of all service with a smile!!! Again thank you all so much❤️
Likely to Recommend - 5.0/5.0 -
Yes I recommend them to anyone
Repair Quality - 5.0/5.0 -
Thank you Caliber for your wonderful service. My car looks like it came off the show room floor!!!
Customer Service - 5.0/5.0 -
They ladies in the office are very professional and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job on my my vehicle was done well and customer service was very good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You all made this experience seem so simple. The rental car process and the return was easy and not complicated. I appreciate the whole staff for making this experience so easy. Thank you all and have a wonderful Christmas and a happy new year 💐❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks new! Thanks so much for a great job and getting my car done fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional, and handled my van's repairs in a timely fashion
My Experience - 5.0/5.0 -
Excellent Customer service! Great work on my car . They went above and beyond at the Hernando location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything worked out the way it was supposed to. There are no problems that I am aware of. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hannna updated me 3 times a week. She was very nice and informative
Returned Clean
My Experience - 5.0/5.0 -
Calibers communication was frequent throughout my repair. Everyone was incredibly friendly and helpful through a stressful car situation. Thank you!
Likely to Recommend - 5.0/5.0 -
I had an excellent experience with Caliber Collision!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
People there were great, especially John, Hanna, and the young lady at front desk ( sorry I forgot her name). Will recommend. Thank you
My Experience - 5.0/5.0 -
They did exactly what they said they would do. I was pleasantly surprised!! Thank you.
My Experience - 5.0/5.0 -
Very professional, kept me informed all through the process. Extremely helpful especially with the car rental
Likely to Recommend - 5.0/5.0 -
Very, very impressive
Repair Quality - 5.0/5.0 -
Looks excellent
Customer Service - 4.5/5.0 -
Very professional, finished repair before projected date
My Experience - 5.0/5.0 -
Fast, professional and quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although you missed attaching a shield underneath the truck, when i returned and pointed it out, Caliber attached it immediately. Once the rental car was OK’d , I had to go pick it up at enterprise in Southaven, things went smoothly. Enterprise did pick it up at Caliber, like they were supposed to. My highlander looks great.