Caliber - Hernando

My Experience - 5.0/5.0 -

I was very satisfied with the workmanship and also with the end result of my visit you guys and girls you are the best

Likely to Recommend - 1.5/5.0 -

Collision does good work, but not thorough work

Repair Quality - 1.5/5.0 -

They are very good but Not thorough ,,

Customer Service - 5.0/5.0 -

Caliber collision does good work but they are not thorough

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Caliber did a great job, but I was wondering about the excessive mileage on my car. It was in the shop, so why the mileage was so excessive?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

They did a great job but I had about 3000 additional miles on my car.

Customer Service - 4.5/5.0 -

They did a good job, but the shop put excessive miles on my car. I started with 69, 000 and ended up with 72000.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

If I based this upon communication it would be a 10. The communication throughout the 2 months of repair were fantastic. However there were four separate issues with my car when I picked it up, and two have yet to be resolved. 1) a wheel lug was missing from both front wheels. 2) the license plate and bracket were not attached and still in the trunk 3) there was an incorrect part fitted to the vehicle that did not match the identical part on the opposite side 4) the license plate lamp is either burned out or not working as I have a dash warning and 5) the overall condition of the vehicle was not tidy, parts that should be in the trunk were in the passenger footwell and the items in the trunk like the owners manual, fix a flat, tow hook we’re just scattered and not put away properly. I am still awaiting word from the shop on what to do regarding the bad part and the license plate lamp

My Experience - 5.0/5.0 -

Up to the minute report on the status of repair. Friendly professional employees and Beautiful work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and friendly helpful staff appreciate everything you guys did to get me back to the rhythm of my life.

Customer Service - 5.0/5.0 -

Staff was very friendly and helpful and always willing to listen to my concerns

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Totally satisfied

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

We have used you 2x in last few months and have been completely satisfied with the service.

Likely to Recommend - 5.0/5.0 -

Have recommended it to several people

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Did great job and everybody was friendly and informative like the text letting me know about my car

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good with communication and timely weather the service. Very happy with the outcome.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

very much so.

Repair Quality - 5.0/5.0 -

Very good work, can't tell it was in an accident.

Customer Service - 5.0/5.0 -

Mark took care of the complete process.

Returned Clean

My Experience - 5.0/5.0 -

Everyone was awesome about answering questions and getting my car back to me in a timely manner!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

We are very pleased with the service and work done on our car. Would highly recommend them to anyone. Thank you for doing such a fine job and timely. Steve and Martha Herriman

Likely to Recommend - 5.0/5.0 -

we are very please with the personnel and with the work done on our car

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

they kept us informed just about daily. Execellent service

My Experience - 5.0/5.0 -

Finished my car before the date they told me. The car looked great. Very happy!

Likely to Recommend - 5.0/5.0 -

Would tell everyone.

Repair Quality - 5.0/5.0 -

Looks like a new car.

Customer Service - 5.0/5.0 -

Very satisfied. Finished the work two days sooner than they told me. My car looks new.

My Experience - 5.0/5.0 -

The staff is very helpful, friendly and knowledgeable. The office is very nice and clean. And Jennifer at the front desk is the best!!

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Love the building and the staff is very professional and helpful

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone there at Caliber was polite and professional, thanks again!!

Likely to Recommend - 5.0/5.0 -

I’ve already told my friends about Caliber Collision and we recommend that if anything comes up, they should consider Caliber for any service they need

Repair Quality - 5.0/5.0 -

All the work was well done

Customer Service - 5.0/5.0 -

Customer service by Caliber Collision was one of the best I’ve ever been in!

Returned Clean

My Experience - 5.0/5.0 -

Thank you for making the process so smooth! We are definitely pleased with the finished product! Your customer service, communication, and fast turnaround was great!

Likely to Recommend - 5.0/5.0 -

Already recommended someone

Repair Quality - 5.0/5.0 -

Looks great!

Customer Service - 5.0/5.0 -

Friendly staff, great communication, and quality service