Caliber - Hickory Nc
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone @ Caliber Collision are very professional, very courteous and so helpful. Stephen worked on my car and did a fantastic job. What a great experience to work with these folks. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate everything you did for me. You did a great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with everything. And, the inside was cleaned! Thank you!
Customer Service - 5.0/5.0 -
I was completely satisfied. I definitely would say a 10. My car was cleaned up inside. Everything was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service and the staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional team. Kept us informed along the way of progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and professional staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eddie and Leslie were amazing to work with.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Eddie was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super friendly and very thoughtful. Repair was done earlier than expected which was awesome! Thank you guys! Joey was very professional and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Staff was informative and super friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very through, and.even when something happened they still took care we e of it ,even though it was something else. Brandi, did a great job and easy to work with,ty
My Experience - 5.0/5.0 -
The team was super friendly and answered every question I had. They took great care of my car as well :p
My Experience - 5.0/5.0 -
Dude for 17k in damages it look like it never happened to have that kinda attention to detail and to not cut corners and to deliver a job well done is a huge deal would bring back any vehicle I need repaired but hopefully I won’t Eddie was absolutely amazing with my questions and concerns and didn’t take “ just repair it instead of replace it “ as a problem solver means so much to me that he cared that much to go back and forth with them till he got the highest quality fix for me the team at caliber met my expectations beyond belief
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
My inside door panel was loose. Paint on my front bumper has tiny rough spots on the edge. An alignment was done to my vehicle and on level road it pulls to left or the right.
Customer Service - 4.0/5.0 -
They were very nice and provided detailed information
Returned Clean
My Experience - 5.0/5.0 -
Great experience from the time I dropped my vehicle off until the time I picked it up. They kept me updated throughout the whole process via text and I picked my vehicle up one day earlier than expected. The team there is amazing. Stephen went above and beyond. Highly recommend!