Caliber - Highland Park
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team’s customer service was incredible and so friendly and great communicators. I really appreciated the process.
My Experience - 5.0/5.0 -
The way the text alerts kept me appropriately updated was great. Not too many, perfect amount. Also Pattie was incredible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a great place to work with. Everything was done quickly and the whole process was easy from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great and easy experience
Customer Service - 5.0/5.0 -
Very efficient and nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I selected Caliber because I used them before. The one in Highland Park was much better. For any future repairs I will definitely come to this shop.
Repair Quality - 5.0/5.0 -
The car looks great. Took a few days longer than expected to fix it but everything looks good. The car was returned very clean.
Customer Service - 4.5/5.0 -
No issues. They could update us more frequently.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This team was excellent! Jonathan worked tirelessly to ensure there would be a safe, thorough fix to a complex issue. I was treated with respect, transparency, & courtesy with every call. The car was fixed beautifully. We are most appreciative of this team’s hard work & professionalism.
My Experience - 5.0/5.0 -
All car repairs done beautifully! Jonathan & Patty were great! Kept me informed on status of repairs. Waiting room excellent! Arranged for rental car pick-up and return from Enterprise and all went very smoothly. I would highly recommend this auto repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional service . Pleased with the service .
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair took forever but that was no fault of Caliber. They were always communicative and responsive about the status of the repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The entire staff was amazing
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look great.
Customer Service - 3.0/5.0 -
At times it was hard to get someone on the phone to update the progress