Caliber - Schaumburg
1429 Wright Blvd.,
Schaumburg,
IL
60193
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting their vehicles looked brand new after repairs. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Regular text and phone updates throughout the repair process were frequently highlighted as a standout feature. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning was an unexpected delight for numerous customers. A few customers noted minor concerns such as loose steering, missing trim panels, a disconnected speaker, and digital settings needing reset - all of which were promptly addressed by the team. Overall, the vast majority of customers expressed strong satisfaction and indicated they would recommend the shop to friends and family.
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Service Quality
"... very pleased with the work that was done at Caliber. Cant even tell there was any dents. I was also impressed with the communication during the repair. That was ..."
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"Caliber Collision did an amazing job with my car! They took care of everything right away and were very professional throughout the whole process. They gave me a clear ..."
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"Very professional & prompt service from dropping off my vehicle to picking it up. Job well done, great customer service."
"... professional and friendly! Also, and most importantly, the quality of the repair work was 1st class!"
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"... extremely impressed with the quality of the work. The vehicle looks almost brand new again, and they even went above and beyond by thoroughly cleaning both the exterior ..."
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"My car was repaired a week early which was a pleasant surprise!"
"The repairs were taken care much quicker than the estimated time that was given. Received daily updates about my vehicle."
"... professional service they accurately diagnosed the issue and had my car fixed sooner than expected highly recommended for quality of work and great communication!"
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"Had car back 6 days before due date"
"Very positive experience. Repair was done perfectly and ahead of schedule. Progress reports kept us informed during repair."
"... much quicker than the estimated time that was given. Received daily updates about my vehicle."
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"I appreciated the communication throughout the repair, the candidness on the repair timelines, and the ..."
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"I received text messages everytime something new was taking place and this was very reassuring for me."
"They communicate great both via text and personal phone calls."
"No one called me The day after I dropped off car. They said they would to explain to me what would ..."
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Thomas
(Subaru owner)
reviewed 9/22/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Christopher
(RAM owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0 -
All good
Repair Quality - 5.0/5.0 -
All good satisfied with the work
Customer Service - 5.0/5.0 -
All good
Returned Clean
Ravinder
(Toyota owner)
reviewed 9/11/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rick
(Honda owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alexis
(Jaguar owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Shantaneka
(Lincoln owner)
reviewed 9/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Phillip
(Nissan owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Renaldo
(Nissan owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
Always bring my car to caliber and always satisfied with the repairs and the customer service from the staff...
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Bryan
(Infiniti owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
I was satisfied with my experience. I felt the staff was helpful, knowledgeable, and professional.
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Toccara
(Lexus owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0 -
Very very likely and hopefully not, but if I ever have repairs that need to be done, I will definitely return.
Repair Quality - 5.0/5.0 -
Overall, I'm very pleased with the service, professional, help and the work to my vehicle that I received from here.
Customer Service - 5.0/5.0 -
Overall, I'm very pleased with the service, professional, help and the work to my vehicle that I received from here.
Returned Clean
Juan Carlos
(Lexus owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
Great fast service , the guy upfront it’s pretty knowledgeable and got me in and out quick, I would definitely be back for any other body work to caliber collision in Schaumburg
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Stephen
(Chrysler owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
Our Pacifica looks like new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new again.
Customer Service - 5.0/5.0 -
They kept me informed on a daily basis.
Michael
(Ford owner)
reviewed 8/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Roberto
(GMC owner)
reviewed 8/12/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Omar
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Very good service
Rosalind
(Nissan owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks great you guys did a wonderful job it looks like nothing ever happened to my car
Enoch
(Toyota owner)
reviewed 8/5/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Annie
(Honda owner)
reviewed 7/25/26