Caliber - Schaumburg

4.9 (1,545reviews)
98%
1429 Wright Blvd.,  Schaumburg,  IL  60193

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,545)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Regular text and phone updates were frequently highlighted as a standout feature, keeping customers informed every step of the way. Many repairs were completed ahead of schedule, which pleasantly surprised numerous customers. A few customers noted minor issues such as loose steering, missing trim panels, disconnected components, or unclear pickup times, reflecting areas customers felt could be further refined.
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"I was extremely impressed with how great the work was and the customer service was amazing. From the time ..." Read more
"... very pleased with the work that was done at Caliber. Cant even tell there was any dents. I was also impressed with the communication during ..." Read more
"... had my car repaired here after an accident, and Im extremely impressed with the quality of the work. The vehicle looks almost brand new again, and they ..." Read more
"... again! The team there are true professionals We are very impressed with the quality, speed, and customer service. Highly recommend Caliber Collision to anyone who ..." Read more
"Very impressed with everything going on at Caliber. Professional high quality work from start to finish. highly highly recommend A++ Thank you for everything."
"The repairs were taken care much quicker than the estimated time that was given. Received daily updates about my vehicle."
"... professional service they accurately diagnosed the issue and had my car fixed sooner than expected highly recommended for quality of work and great communication!" Read more
"Vehicle completed ahead of schedule. I am very pleased with there work."
"... they replaced the front bumper within two days. The initial 35-day repair period is unacceptable, especially considering that the work involved not ..." Read more
"... together perfectly. The part I appreciated most was how communicative they were, keeping me updated on the status of my repairs" Read more
"... much quicker than the estimated time that was given. Received daily updates about my vehicle." Read more
"I appreciated the communication throughout the repair, the candidness on the repair timelines, and the ..." Read more
"it was really great being informed of whats going on through text messages!! customer service was excellent as was my car being ..." Read more
"Very pleased with the electronic notifications updates regarding my vehicle along with final phone call that vehicle ..." Read more

My Experience

All went smoothly

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Returned Clean

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Returned Clean

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The communication was excellent, car delivered early, and seamless with the rental car. There was one mistake made where now I need to come back in to correct it- that is why it is 9 and not 10. They were great about that as well!

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My Experience

Unbelievably friendly and went beyond what insurance wanted ty ty ty

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Wonderful people

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Aaa+++

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Returned Clean

My Experience

Thank you for an amazing job on the repairs- my car looks brand new! I really appreciate the attention to detail , it seems like the team that worked on my car is top notch in this profession. The whole experience from start to finish went smoothly and I am glad that I didn’t have to go back and forth with any insurance issues. Lastly, Thank you Niko for keeping me updated throughout the process.

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I was very pleased with the quality of work of the repair, and I loved that they handled the details with the insurance. Niko’s team did a great job with the whole process of getting the car finished !

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The car looks brand new!

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I was happy with the text notifications throughout the process

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My Experience

Great place . Quick and great work! Polite service workers. The only thing that I had problems with was my digital settings were all messed up . I had to return to have them reset correctly. They accommodated me right away though!

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