Caliber - Highlands Ranch
9115 Commerce Center Circle,
Highlands Ranch,
CO
80129
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with frequent text and phone updates keeping them informed at every stage of the repair process. The quality of repairs was a standout highlight, with many noting their vehicles looked brand new upon return, including impressive paint matching and thorough detailing. Timeliness was another strength, as numerous customers reported their vehicles were completed ahead of schedule. The front desk and advisor teams were widely recognized for their professionalism, friendliness, and helpfulness. A few customers noted areas for improvement directly from their experiences, including occasional delays in proactive communication, vehicles returned with unresolved electronic issues, and minor finish concerns such as overspray or loose panels. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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Service Quality
"Repairs seemed good - only some push clips that are a little loose from being re-used. However, having heard that my ..."
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"Overspray of clear coat on hood, grill, and windshield. I returned for this to be cleaned up, and it is still ..."
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"10 -- I am totally satisfied with your repair work. Your attention to detail was impressive."
"My car looks brand new and it didn't take forever to get tge car in and fixed!"
"... regular enough that I always knew what was going on. Completed 9 days earlier than the original timeline and I dropped it off right before the holidays. You ..."
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"My car was ready when they said it would be."
"They took a week longer than they said they would and now the power windows do not go up or down and ..."
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"The finish date changed a few times but the shop had great communication and provided frequent updates"
"Good communication throughout-everyone provided complete explanations, answered questions and checked for understanding by the customer."
"Overall, the repair work looks to be good quality, the people were friendly and helping me secure rental cars was smooth. Id give them a 10 if my door electronics were actually ..."
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"... regarding the insurance claim and damages. However, I asked for an estimate on an additional out of pocket repair three times and never got a quote or any follow up so the work wasn't done. That part ..."
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Brian Pappas
(Chevrolet owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Hyundai owner)
reviewed 8/12/26
My Experience - 5.0/5.0 -
The communication process was great. The repairs were done to my satisfaction
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Dewayne
(Acura owner)
reviewed 8/11/26
My Experience - 5.0/5.0 -
An outstanding experience with Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cindy
(Subaru owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Miriam
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0 -
Couldn't have asked for a better experience!
Repair Quality - 5.0/5.0 -
Fantastic work and service!
Customer Service - 5.0/5.0 -
Great service....kind and speedy!
Returned Clean
Elena
(Honda owner)
reviewed 8/10/26
My Experience - 5.0/5.0 -
They were very responsive, knowledgable and prompt with service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Douglas
(Ford owner)
reviewed 8/9/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jacob has been great throughout the process. Kept me updated and was nice to deal with.
Customer Service - 5.0/5.0 -
Jacob has been great throughout the process.
Returned Clean
Ltcol Thomas
(Lexus owner)
reviewed 8/7/26
My Experience - 5.0/5.0 -
My 3rd trip to Caliber during this car’s lifetime due to bad luck and bad drivers causing rear end collisions. Outstanding customer service, communication, and a beautiful result each time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sarah
(Hyundai owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Luis
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Darren-And-Sherri
(Audi owner)
reviewed 8/6/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cynthia
(Kia owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Excellent & timely work & communication. Andrew was my guy. Thanks Andrew!
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E
(Ford owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Steve
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paul
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Chevrolet owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Staff was great and the repair looks great and they kept me up to date the whole time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and they made sure I was satisfied with the repairs before they let me take the vehicle.
Customer Service - 5.0/5.0 -
All employees were excellent
Pamela
(Ford owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very satisfied. Thank you
Customer Service - 5.0/5.0
Returned Clean
Marjorie
(Buick owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jessica
(Subaru owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Faster repairs than expected, super friendly, great communication
Customer Service - 5.0/5.0
Returned Clean
Dorothy
(Subaru owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very personable personnel, friendly staff, efficient