Caliber - Centennial - South Colorado

4.8 (4,093reviews)
96%
8420 South Colorado Blvd.,  Highlands Ranch,  CO  80126

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,093)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. Repair quality received high marks, with numerous customers noting their vehicles looked brand new or better than expected upon completion. Timeliness was a standout strength, as many repairs were completed ahead of the originally estimated date. Customers appreciated the friendly, professional, and knowledgeable staff, as well as the seamless coordination with insurance providers and rental car companies. A few customers noted areas for improvement, including inconsistent communication in some cases, occasional delays, and isolated quality concerns such as improperly installed parts or unresolved issues at pickup. Overall, the vast majority of customers expressed strong satisfaction and indicated they would return and recommend the shop to others.
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"The best customer service Ive ever had dealing with car repairs."
"... amazing job repairing my car after I damaged it. They got it done perfectly and in half the time of the original time estimate. I would recommend them completely." Read more
"... than expected and my car looks perfect! Im picky, Caliber exceeds my expectations." Read more
"... services. As before the repair was done in timely manner, outstanding result, and very much a customer focused operation. Would highly recommend to others needing their vehicle ..." Read more
"Work completed faster than expected."
"It was ready almost 10 days earlier than promised"
"Great communication, ahead of schedule, and quality work!"
"The repairs took much quicker than originally quoted. And I appreciated the regular text update through ..." Read more
"... insurance and rental car was easy and straight forward. Dropped off Friday afternoon and picked up Wednesday afternoon. What a great turnaround. Quality repair." Read more
"Completely satisfied with the repair Excellent communication throughout the process. Used them the 2nd time. Highly recommend."
"Really appreciate the communication throughout the process. Didnt feel like I did not know next steps or when ..." Read more
"... received messages with progress updates almost daily. I wasn't left wondering if everything was going as planned. They kept me thoroughly informed throughout the whole ..." Read more
"... kept me informed as the repairs were being done. I felt like I was in the shop watching everything that was happening. I felt like I was part of the ..." Read more
"Friendly, transparent, and frequent communications made the experience very positive."

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Great staff

Customer Service

My Experience

Thank you

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I recommend caliber to friends and family. Commercial vehicles and personal vehicles.

Repair Quality

Repairs made are flawless. Better than OEM. Very happy with the truck and customer service

Customer Service

Communication was spot on. I was informed and updated throughout the repair process.

Returned Clean

My Experience

Edwin and Chad were top notch. I couldn’t believe what a phenomenal job the team did on my vehicle. During the entire process the team kept me well informed. I genuinely in shock by the quality! Thank you to the team!

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Returned Clean

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Very friendly personnel and quick response

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Repair Quality

Colors did not match- have to go back to fix, and no sense of urgency to help figure out why the breaking power was low/break power low. Was told that I have to pay out of pocket for a diagnostic report from the manufacturer.

Customer Service

Returned Clean

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Repair Quality

A job well done.

Customer Service

Returned Clean

My Experience

Staff clear and direct in advising me as to the process, schedule and repair steps.

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Customer Service

Returned Clean

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Again, not being able to rely on the timetable originally promised was a disappointment.

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Returned Clean

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Repair Quality

Not applicable- vehicle was total loss

Customer Service

Returned Clean

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Returned Clean

My Experience

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Returned Clean

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Repair Quality

All went well and satisfied with repairs. I felt like it would not have been difficult to clean the other head light lens to match the new one. Or if it need replacement, ask me if I wanted that done at an extra charge if necessary. As it is now, one is clean and one is cloudy.

Customer Service

10 is flawless and your service was very good.

Returned Clean

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Repair Quality

Repair was done with the expected quality and even faster than I was expecting. Communication was seamless and clear. Overall, great experience.

Customer Service

My Experience

I found a broken hinge on my back wiper. I KNOW it WAS NOT that way before this. Just bummed. Otherwise great service and very polite staff. I will recommend this establishment.

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Repair Quality

Overall, Caliber Collision was very friendly, helpful, and efficient in getting my Honda Pilot fixed.

Customer Service

Very friendly and helpful

Returned Clean