Caliber - Hillsboro

4.8 (2,204reviews)
96%
960 SW Oak St,  Hillsboro,  OR  97123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,204)

My Experience

Very pleased with the work they did I recoment I give them a 10 plus. Creat Job!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome job to everyone at the shop! They did and excellent job keeping me updated on my vehicle , which had me worried free! Highly recommend this shop! Very friendly staff, who make you feel at home and give you excellent customer service!

Likely to Recommend

Repair Quality

If I could I would give them rate of 11! Very helpful staff and take extremely good care of their clients! My go to shop for sure! Thanks guys!

Customer Service

Returned Clean

My Experience

Iamvery happy with the work on my car .will referral all my friend and family. special thanks to t Tom

My Experience

I was very pleased with the service they were in constant communication with me about the process. Drop off and pick up was an easy process.

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Repair Quality

Customer Service

Returned Clean

My Experience

Simple process, rental delivered to shop, kept updated via text, car ready earlier than promised originally. Repair looks like it never happened. 5 stars! Kudos to Raymond Asevedo and Mikela Maddy in Hillsboro, Oregon. Felt taken care of the whole way through.

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Customer Service

Returned Clean

My Experience

I am not satisfied. I had mentioned that the whole left side is scratched and it's still scratched on the driver's door. There are scratches all over the roof, on the rear bumper, on the front-right passenger's door, and just about all around the car and the tail piece has a chip in it. The car had no marks or any damages before the incident because it was bought brand new.

Likely to Recommend

Repair Quality

Very good job my car looks like brand new.

Customer Service

Good

Returned Clean

My Experience

I have always been completely satisfied with caliber collision with all of our repairs. They do excellent work. Thank you

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Repair Quality

I am so very pleased with the customer service . the mans name is Tom at the Hillsboro location. I was teated so well . Thank you Tom and Caliber Collision.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I will absolutely recommend this shop to those that are in need of repairs. Job well done! Very professional.

Repair Quality

Thank you for a wonderful job on repairs and matching of color.

Customer Service

The team was there to quickly take care of my needs.

My Experience

It was fast and I was kept informed about everything

My Experience

They were very thorough and completed job in timely fashion. They informed me efficiently throughout the process and gave me 30 minutes lead time on ETA if completion.

Likely to Recommend

It's not where my family lives.

Repair Quality

Great job, quick turn around, and kept me updated while time.

Customer Service

Great staff. Welcomed me, kept me informed, and had quick turn around time.

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Repair Quality

Very nice, and welcoming from the start. I had damages going down pretty much my whole passenger side, and It was done within one week. I was very pleased with the experience, and even more with the outcome.

Customer Service

Very nice, and welcoming from the start. I had damages going down pretty much my whole passenger side, and It was done within one week. I was very pleased with the experience, and even more with the outcome.

Returned Clean

My Experience

The staff was professional, informative, & interested in meeting our needs. Excelled in their interaction with us. We would not take our car anywhere else!! Their customer service is the best.

Likely to Recommend

Repair Quality

Professional, communication, & workmanship at its best

Customer Service

Returned Clean

My Experience

This is my 4th time dealing with an auto body shop & it’s without a doubt THE only shop I will go back too! Communication is the most important thing when it comes to not knowing how long you won’t be going without your vehicle. Ray and the entire staff were upfront and honest from the start., By the time I had arrive to drop it off for an estimate. They had Enterprise there within 10 minutes with my rental. The process was SEAMLESS. My insurance company and Caliber Collision both did a great job of communication between each other. I had to do almost nothing but file the claim. Caliber texts you with updates. I even forgot my garage door opener when I picked up my 4Runner. It was still in the rental. One of their employees stayed late after hours waiting for me to give back my opener. That’s CUSTOMER SERVICE!!

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Repair Quality

Shop was clean and free of dirt and dust. The workmanship matched and was clear and free of any poor defects.

Customer Service

Thomas and Mindy were very helpful in explaining the process of getting my car repaired. They were polite and did not push nor rush me. They were able to answer my questions without making me feel I had to do the repairs at this location, yet were very positive of the work done here.