Caliber - Hopkins
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Our second need and truly exceptional communication as well as repair. Thank you!
My Experience - 5.0/5.0 -
Your team and work are terrific!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fernando is awesome! He would update me on how this project is going. Always picked up the phone, or returned calls promptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, job completed fast
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent update of insurance company discussions and the status of repairs. And the truck looks great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication and care was apparent. They even cleaned my car and it smells so good! Very happy with the replacement of my lift gate and bumper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and a job well done!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Although the customer service was great, I am not happy with the results of how my vehicle was repaired
Repair Quality - 1.5/5.0 -
The fender on the driver side does not match up so there’s a gap and it took longer to get a second bumper to make sure it would fit correctly and it still didn’t fit correctly
Customer Service - 2.0/5.0 -
Communication was great always knew what was going on, but took longer than expected and when the vehicle was returned, it was not correct
My Experience - 5.0/5.0 -
Just picked up car. Looks like brand new. Excellent job by all who worked on my car
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Robert was great and very informative. The car looks perfect.. It was finished a couple days before I thought it would be, which is terrific for me. The inside of the car was immaculate. I’ve gone to this company now twice two different locations and I think it’s a great company and I think this location is the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
We had to come back multiple times for issues, all the staff was nice but it was a struggle
My Experience - 5.0/5.0 -
It was so nice to get daily updates. They matched the paint color exactly. When we picked up our fixed car they had detailed it for us which was deeply appreciated. He even drove it up to where we were waiting. We had a marvelous experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The daily voicemail with updates was wonderful