Caliber - Hopkins
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
We thought that the passenger door would be replaced too as in the original estimate. But at least you fixed the bent door edge which caused the loud noise when opening the door.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was excellent.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for the amazing work that was done on my CR-V. You went above and beyond to make it look better than new. A special thank you for Fernando Vargas Milian for making the whole process absolutely stress free, and for helping me with the second estimate that I needed for separate damage. He kept me up to date with every step of the process. I will be sending anyone that needs work to him with the knowledge that he will take care of them as well. Thank you as well for the detailing on the inside of the vehicle. It looks so nice and clean.
My Experience - 5.0/5.0 -
Great customer service, timely repair and great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very kind and professional staff. They did a great job with my car repair and keeping me notified of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and attention to detail.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was so easy and I felt the team took good care of me and the repair looks great. I did not expect them to vacuum out the interior - a clean car was a great bonus!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My point of contact person walked me through all the details and took time to answer my questions fully. Also loved that I could leave my rental car there when I went to pick up my vehicle. Everything was seamless.
My Experience - 5.0/5.0 -
Fernando is great! He is knowledgeable and kept me in the loop during the repairs. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs turned out great!
Customer Service - 5.0/5.0 -
The people at the shop, including Fernando, where friendly and helpful.
My Experience - 5.0/5.0 -
I was kept up-to-date throughout the process with accurate timelines & a great end result!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was seamless and I really appreciated the updates! Also they finished ahead of schedule and the car looks great!
Likely to Recommend - 5.0/5.0 -
Caliber Collision truly made the inconvenience of needing body work seem like not a problem at all :)
Repair Quality - 5.0/5.0 -
The car looks like new!
Customer Service - 5.0/5.0 -
I got updates through the whole process - loved that
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michael was great to have managing the repair. I’ve never been able to simply drop a car off, not have to call in my own get updates. He handled everything professionally, quickly and I didn’t have a thing to worry about. Jake did amazing working on the repair, my car looks like nothing ever happened! I will always recommend these guys!! Thank you all for everything!!
Customer Service - 5.0/5.0 -
Everyone I spoke to was great!
Returned Clean
My Experience - 5.0/5.0 -
Fernando was really on top of all phases of what was being done on my car. He kept in constant contact with me. I really didn't worry about anything during the repair process. I can only say thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fernando communicated with me often keeping up to date on what was happening with me car. I appreciated that more than anything.
Customer Service - 5.0/5.0 -
The woman at the front desk (so sorry I don't know for sure, Nina?) Was helpful and friendly each time I spoke to her on the phone or in person.