Caliber - Horsham

4.9 (3,357reviews)

97%

(215) 675-2190

320 Horsham Road, Horsham, PA 19044

97%

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320 Horsham Road
Horsham, PA 19044

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Get an AI powered repair cost prediction

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About Caliber - Horsham

See Photos

320 Horsham Road
Horsham, PA 19044

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,357)

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Rating

2,675 Customers Rated

5 Stars

71.2% Complete

(2389)
4 Stars

5.6% Complete

(187)
3 Stars

1.3% Complete

(43)
2 Stars

0.6% Complete

(21)
1 Star

0.2% Complete

(7)
< 1 Star

0.8% Complete

(28)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed at every stage of the repair process. The quality of repairs was repeatedly described as excellent, with vehicles returned looking brand new and paint matching described as perfect. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The welcoming and professional staff created a stress-free experience, and the complimentary interior cleaning was a pleasant surprise for many. A small number of customers noted areas for improvement directly from their comments, including more accurate initial time-frame estimates, better coordination on parts availability, and ensuring all requested components are installed correctly.

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Service Quality
Timeliness
Communication

"My car looks like it just like new and you can't even see any difference in color paint."

"... I always knew what was going on with my vehicle. The work itself was top-notch, and they even detailed my car before returning it, which was a great surprise. ..." Read more

"... accordingly. The estimate of duration was spot on. The final work was impeccable. Caliber made it easy." Read more

"... battery with everything off came to found out that my oil pan was leaking they told me the car was getting an alignment steering if off and pulling to the right told me ..." Read more

"Absolutely 100%on time. I was very impressed and couldn't stop thanking them. I will be buying the entire department pizza. ..." Read more

"Repair looks great. However, it took about a week longer than I was told it would. Problem with getting the parts. Not their fault."

"It was done before the estimated date. The communication was great with text and phone calls with the status."

"It was good to have regular communication about the progress of the work. And the end result was good."

"The customer service was outstanding. The communication was absolutely exceptional from start to finish. They kept me updated through every single step of ..." Read more

"The customer service could not have been better. The communication was ongoing. They were respectful and courteous. It honestly could not have been better."

"Every single day they were in contact with me and as worried as I was. The contacts were a sigh of relief."

"We liked the clear accurate communication during the entire process. A great example of under promise and over deliver."

"I wouldn't call it adequate.... It was something a bit less"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication