Caliber - Houston - Northeast
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed on all repairs and also waited for me after closing as i have been working late. Katie also helped us with some information on our vehicle that we were not aware of. Sal also called me uodating on repairs and he remembered us from a previous repair on a different vehicle !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Xavier was a huge help! He gave me all the info up front and they got the job done quicker than I thought. My car looks brand new. He even washed it and it looks better than when I brought it in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Xavier had excellent customer service from the moment we dropped off our car through pick up. He kept me well informed through everything stage of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely refer my family and friends!
Repair Quality - 5.0/5.0 -
Xavier was my service person and he was great. Very communicative and worked fast to get my car back to me. I will be using them again if I need to!
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
I like to thank them for being professional and attentive. They went above and beyond in every aspect from the Management to the techs, painters, front desk, attendants and everyone else. I was kept well informed throughout the whole process. Thank you so much for everything and my car looks good as new.
My Experience - 5.0/5.0 -
Xavier helped me with my repair and was super helpful every step of the way. He was very straightforward on the repairs and kept me updated with every stage, from parts coming in to paint prep and leaving the paint bay. He did his best making this a very low-stress and easy going experience. 10/10 with customer service and the technicians did an amazing job with the repairs. The new paint looks better than when I bought it and you can’t even see where the repairs begin.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish the experience was excellent. All were courteous and professional and kept me up to date on the status of my vehicle. ⭐️⭐️⭐️⭐️⭐️
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service! Great communication on updates ! This is the second time I use them & I love the service !
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work, as expected. Would definitely use this location again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs are superb. I truly appreciate the professionalism of the entire staff and in keeping me informed during the repair process. I highly recommend Caliber for collision repair needs.
My Experience - 5.0/5.0 -
Xavier had wonderful customer service, he kept me in the loop the entire process, and everything was don’t in a timely manner. Lastly my car was perfect when I picked it up. He truly care for people and their cars. I’m beyond satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Xavier was very communicative, efficient, and professional throughout the entire process. He kept me updated every step of the way, and it was clear that he genuinely cared about my vehicle and the quality of his work. I received my car back in perfect condition, and I couldn’t be happier with the results. It was a job well done, and I highly recommend his services.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciated the timely updates. Would have preferred communication option via text but can’t say anything negative at all.