Caliber - Houston - South Spring

4.7 (2,642reviews)
96%
425 Bammel Rd,  Houston,  TX  77073

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (2,642)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service overall thank you

Likely to Recommend

We always recommend Caliber Collision to friends and family for vehicle repairs after an accident.

Repair Quality

Caliber Collision is by far the best repair facility we have ever used over the past 30 years. Brandan kept us informed of the progress throughout the time our vehicle was in for repairs. They showed great consideration to our needs to have our vehicle back as quickly as possible and delivered a week early. The vehicle looks brand new and we could not be happier.

Customer Service

I was worried I was calling Brandan's personal phone because he always answered the call using my name. He let me know he recognizes the caller ID on the office phone for his customers. To me that shows a lot about his level of customer service.

Returned Clean

My Experience

Great work. Quick turnaround.

Likely to Recommend

Top notched repair shop

Repair Quality

Brandon was very helpful and efficient in serving our vehicle. Thank You!

Customer Service

Excellent!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Customer service was great, any questions I had they answered me the day of and did make sure to reach out if I had any concerns while the repairs were being done .

Returned Clean

My Experience

Everyone was nice. My repair was faster than expected. My truck even came back cleaner then when I left it.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was perfect

Likely to Recommend

Repair Quality

Customer Service

Excellent service. They did great and everyone was nice to me.

My Experience

Caliber Collision provided a commendable service during the repair of my vehicle. Upon my arrival, the staff exhibited professionalism and took the time to explain the repair process for my damaged trunk door. They ensured that I understood each step and what to expect moving forward. I received a notification yesterday that my car was ready for pickup. However, due to a busy schedule, I was unable to collect it before the shop's closing time of 5:00 PM. Despite this, I went to the location to retrieve my vehicle and was pleased to find that two staff members had stayed late to assist me. Their dedication and customer service significantly enhanced my overall experience. I appreciate the exceptional support provided by the team at Caliber Collision in getting my vehicle returned promptly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with the repairs and was finished weeks before the original expected date

Customer Service

Consistent updates and communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Shane did a excellent job if I ever have to come back his the one i want to handle the job

Likely to Recommend

Repair Quality

Shane did a wonderful job working with me he needs a raise 4real

Customer Service

Returned Clean

My Experience

We had an excellent experience with your service. The Jeep drives just like it did before the accident. Shane was always updating me at each step! He even had the car delivered to our home! Thank you for taking care of my Jeep! I would definitely recommend Caliber to anyone!

My Experience

Shane was absolutely flawless as usual. My experience was nothing less than perfect. I appreciate his customer service along with his professional and perfection of my car.

Likely to Recommend

Repair Quality

Customer Service

Shane is absolutely the best!!!

Returned Clean

My Experience

My rep at Caliber, Mark, was available to speak with me everytime I called! He was continually informative and very courteous! He kept me up to date throughout the repair process. My truck looks great! I would highly recommend Mark and Caliber to my friends!

My Experience

Excelente work and service

Likely to Recommend

Repair Quality

Very quick service. And the personal kindly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service