Caliber - Hunt Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Reliable collision center.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Turned the car heater up to 86degrees resulting in a cracked windshield then refused to take responsibility.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt welcomed and at ease speaking with the people assigned to my car. Thank you for that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mya and your front desk person was a pleasure to deal with. I dealt with your Cockeysville, Maryland office.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mya and the front desk did a very professional job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy to deal with. Kept me updated frequently. Finished the repair on the exact date as originally promised. Friendly, professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. No complaints.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The repairs seem fine although Caliber rejected my request to repair or rplace my right front wheel which did have existing curb rash but was further damaged by the accident. They also refused to replace the frame cover on the front license plate. Also, the car was delivered a day later than promised
Repair Quality - 4.0/5.0 -
The repairs seem fine although Caliber rejected my request to repair or replace my right front wheel which did have existing curb rash but was further damaged by the accident and refused to replace the front license plate cover frame which was destroyed in the accident. Also, the car was delivered a day later than promised
Customer Service - 4.0/5.0 -
They were very nice but a day late in delivering the car back to me
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates during the work on my truck! Everyone I dealt with was very kind and courteous! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck was repaired to my Satisfaction and I was kept apprised as to what was being done to my truck! I am pleased with the work done to my vehicle!
Customer Service - 5.0/5.0 -
Bea and Myra were very professional each time I had interaction with them?(
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was my second time around with Caliber working on this car
Repair Quality - 5.0/5.0 -
the job was done well within a reasonable time and the people involved were nice to deal with as well.
Customer Service - 5.0/5.0 -
As mentioned before the service was done within a reasonable time with quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Despite the adverse weather, the care came back to me with excellent results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes.Caliber completed repairs in less time than expected. I was given updates on a regular basis about their progress and a target date of completion. I’m very pleased with my overall experience with Caliber.