Caliber - Hunt Valley
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Did a great job and got me my car back earlier than expected. Also worked seamlessly with insurance and rental car.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Work done was great, and insurance paid for all my repairs which is beneficial, but the initial estimate I received on the repairs was way less than the actual costs - didn't love that. Thought it would be around $1,500-$2,000 and the whole job ended up actually being more than double that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Please refer to prior comments.
Repair Quality - 5.0/5.0 -
I can only comment on the visual appearance of the repair-which looks wonderful!
Customer Service - 5.0/5.0 -
The individuals interacting with me communicated clearly and effectively. They were patient and pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber team always professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only thing I am dissatisfied with is how many times I have been sent this review request when I already did it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ian and the front desk were both very professional and helpful through the process. The work looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work and fast turnaround time.
My Experience - 5.0/5.0 -
The team was so respectful, polite, helpful, and did an amazing work thank you !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mya is the greatest! From start to finish, she was incredibly communicative and kept me updated on every step of the repair process. She and her team worked diligently to ensure my vehicle was returned to me in a very timely manner. When I picked up my car, I was genuinely impressed, not only were the repairs flawless, but my vehicle was cleaned from the inside out, which I did not expect! That extra level of care truly made a difference. I absolutely recommend anyone to come to Caliber Collision. Thank you, Mya, for your professionalism, dedication, and exceptional service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall, it was pretty good customer service experience
Repair Quality - 5.0/5.0 -
I appreciate real time updates on the work and communication coordination with enterprise.
Customer Service - 5.0/5.0 -
My questions and concerns were addressed in real time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work on the car and quick service. The work on the car was finished in a week
Customer Service - 5.0/5.0 -
Nice work