Caliber - Huntington Beach - Graham St

4.8 (2,509reviews)

97%

(714) 379-0138

15701 Graham St., Huntington Beach, CA 92649

97%

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15701 Graham St.
Huntington Beach, CA 92649

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About Caliber - Huntington Beach - Graham St

See Photos

15701 Graham St.
Huntington Beach, CA 92649

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (2,509)

Sort By:
Newest
Rating

2,127 Customers Rated

5 Stars

72.1% Complete

(1808)
4 Stars

7.9% Complete

(199)
3 Stars

2% Complete

(50)
2 Stars

0.9% Complete

(22)
1 Star

0.4% Complete

(10)
< 1 Star

1.5% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlighted the exceptional professionalism and friendliness of the entire team, with frequent text and phone updates keeping them informed throughout the repair process. Repairs were often completed ahead of schedule, with vehicles returned clean and looking brand new. Customers appreciated the transparency, attention to detail, and the extra mile the team went, such as delivering vehicles to homes. A few customers noted areas for improvement, including occasional delays in communication, minor quality inconsistencies, and some cleanliness concerns upon vehicle return, as mentioned directly in their feedback. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The team at Caliber handled my bumper repairs flawlessly. I received progress updates regularly and knew exactly ..." Read more

"Delivered vehicle a week early, and almost 20% under budget. Wow! Of course there service and workmanship is great. We are happy customers."

"... but quality of repair wasnt quite what I expected. Had to have it reworked. They did it without arguing and it was better. Not perfect but better." Read more

"Delivered vehicle a week early, and almost 20% under budget. Wow! Of course there service and workmanship is great. ..." Read more

"... daily on the progress of my repair and the work was completed beautifully a week early, much to my surprise and delight." Read more

"... would be ready. The work was timely done and even exceeded the initial quoted timeframe by 10 days. Excellent job HB Caliber Team! And thanks for handling ..." Read more

"Car was finished a week earlier than expected"

"Repair took longer than I anticipated."

"... the best customer service Ive ever received. They communicated through the whole process and let me know every detail of the repair. Being informed of everything ..." Read more

"Entire process was handled perfectly. I was kept up to date via text messages. The app also had notes on status and costs. Estimated date to pick ..." Read more

"... questions with detail; especially appreciated the frequent texted status updates." Read more

"... updates of my vehicle which was much appreciated. Communication is key and they definitely delivered." Read more

"... expected time was delayed a total of 5 days, and the team waited until 10 min before close to update on the change." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The team at Caliber handled my bumper repairs flawlessly. I received progress updates regularly and knew exactly ..." Read more

"Delivered vehicle a week early, and almost 20% under budget. Wow! Of course there service and workmanship is great. We are happy customers."

"... but quality of repair wasnt quite what I expected. Had to have it reworked. They did it without arguing and it was better. Not perfect but better." Read more

"Delivered vehicle a week early, and almost 20% under budget. Wow! Of course there service and workmanship is great. ..." Read more

"... daily on the progress of my repair and the work was completed beautifully a week early, much to my surprise and delight." Read more

"... would be ready. The work was timely done and even exceeded the initial quoted timeframe by 10 days. Excellent job HB Caliber Team! And thanks for handling ..." Read more

"Car was finished a week earlier than expected"

"Repair took longer than I anticipated."

"... the best customer service Ive ever received. They communicated through the whole process and let me know every detail of the repair. Being informed of everything ..." Read more

"Entire process was handled perfectly. I was kept up to date via text messages. The app also had notes on status and costs. Estimated date to pick ..." Read more

"... questions with detail; especially appreciated the frequent texted status updates." Read more

"... updates of my vehicle which was much appreciated. Communication is key and they definitely delivered." Read more

"... expected time was delayed a total of 5 days, and the team waited until 10 min before close to update on the change." Read more

James (Genesis owner) reviewed 9/26/26

Pamela (Toyota owner) reviewed 9/24/26

Barbara (Honda owner) reviewed 9/24/26

The people were helpful and friendly and the process was easy and seamless. Couldn’t have been better.

The personnel were always helpful and pleasant.

Toni (Chevrolet owner) reviewed 9/24/26

Thanks to all love the color of my car

Justin (Honda owner) reviewed 9/22/26

Timothy (RAM owner) reviewed 9/21/26

Mike was a great help, informative and friendly and communicative. very good experience all around

Eric (Cadillac owner) reviewed 9/21/26

Thanks for the multiple attempts at calibrating things with the system faults.

Rita (Mazda owner) reviewed 9/21/26

Myra was awesome on keeping me updated

Tony (Chevrolet owner) reviewed 9/21/26

The quality of the repair was not good. The area of the work appears wavy and there’s a small pit in the paint. It does not look like a factory finish. I’m disappointed.

Mayra Lira our service rep is excellent. Great communicator and very professional. She offered to take the car back but we did not want to be without our car again.

Liliana (Lexus owner) reviewed 9/14/26

Excellent work, great communication, and stellar customer service!

Gary (Lexus owner) reviewed 9/14/26

Professional and great customer surface

Sharon (Mazda owner) reviewed 9/14/26

Staff very friendly and informative.

Friendly and helpful staff. Car finished in timely manner.

Bernice (Subaru owner) reviewed 9/11/26

The person who helped me was very professional & nice. The whole process was very professional. Great teamwork.

Scott (Toyota owner) reviewed 9/7/26

Leah (Lexus owner) reviewed 9/7/26

Andrea (Volkswagen owner) reviewed 9/5/26

Excellent business! Prices were fair, constant communication, superb work! 10/10!!

Russell (Chevrolet owner) reviewed 9/4/26

Angela (BMW owner) reviewed 9/4/26

Happy work was completed in a timely manner.

Samantha (Hyundai owner) reviewed 9/4/26

Eric (Toyota owner) reviewed 9/3/26

Bumper cover panel gap bigger on one side. Missing a wheel center cap when returned.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Huntington Beach - Graham St

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Huntington Beach - Graham St

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,509)

2,127 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?