Caliber - Huntington Beach

4.8 (6,372reviews)
97%
17411 Apex Circle,  Huntington Beach,  CA  92647

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (6,372)

My Experience

My Experience

My Experience

Caliber Collision exceeded all of my expectations! My service advisor, Dean Nguyen, was awesome! He is so professional, friendly, understanding and so helpful! Receiving text messages with updates about my car was so nice to see and it was great being kept in the loop! The bumper area that they fixed looks amazing, and the paint job was perfectly done! I am so happy I chose to have you all take care of my car! Job well done! Thank you Dean and Caliber Collision! :)

Likely to Recommend

I'd recommend you all in a heartbeat!

Repair Quality

What they fixed looks amazing!

Customer Service

The customer service was awesome!! Dean Nguyen, my service advisor, was the best! He is so professional, courteous, friendly, and easy to work with! You have a wonderful asset in Dean! Thank you Dean!!

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My Experience

Mr. Lopez is the right man for the job. He goes above and beyond to make sure his customer satisfy with the service. Brave Zulu.

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Repair Quality

Behind schedule but satisfied

Customer Service

Mr. Lopez is a great man.

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My Experience

Excellent service and an incredible job! I would definitely recommend you to anyone!!!thank you!!!

My Experience

Jose was very professional and very hospitable. He kept me updated every step of the way. Everything that I needed he made sure that I had. My car looks perfect and I really appreciate his customer service it was beyond excellent.

My Experience

I opted for additional coverage on the rental car from Hertz, at a rate of $11 per day; this is not covered by State Farm obviously, but I didn't mind incurring the extra cost because the claim indicated the repairs would take 10 days. Instead they took over 40, and according to my calculations there were at least 18 days during which my car sat idly, with no work being done to it (I have documented all dates and I have voicemails saved as further proof). Your establishment owes Hertz $11 for each day the car was not being worked on. My State Farm claims team is fully apprised of these details; I will be putting Hertz in touch with them to assist them in collecting their fees.

Likely to Recommend

Hell no.

Repair Quality

I'm not sure yet. The brakes act funny when in reverse.

Customer Service

They damaged my car and tried to blame it on me. Luckily they busted themselves with their own photographs.

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My Experience

Car was repaired as promised ahead of schedule

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My Experience

Very straight to the point and transparent with updates on my car. Jose from the Huntington Beach location did my estimate and every time I called to check up on my car he was there to answer my questions. He even offered to stay after hours to wait for me to pick up my car since I get off work later. A+ service!