Caliber - Indio - West

4.8 (819reviews)
97%
42900 Madio St,  Indio,  CA  92201

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (819)

My Experience

Excellent work and enjoyed working with a very efficient Stephanie Gamboa. Thank you all

Likely to Recommend

Repair Quality

Very good service

Customer Service

Ms. Gamboa was great to work with

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did an awesome job in a timely matter thank you

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Good job

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair on our car was outstanding. Every employee we met was very helpful and friendly. We received multiple email updates on the repair process, and we were amazed how quickly the repairs were completed. The pride they had in their work standards was noted when we picked up our “ new car”.

My Experience

Stephany is great! The other young lady working the desk was amazing as well. She had to call GEICO to clarify something. Excellent experience and great customer service!

My Experience

Their team was excellent. Great job. Looks perfect. Highly recommend.

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Im totally disappointed of the work of Calliber Collision did to my car!! They charged almost 7,000 to my insurance and they did not even put new parts to my car, did not like the work.

Customer Service

The lady was somehow with a good customer service but when I ask if the put new parts she lied to me of course is her work but no solution was given to me

My Experience

The repair took just one week, and the team did an excellent job! Stephanie at the front desk was especially kind and welcoming. She kept me updated throughout the entire process, which I really appreciated. The whole experience was smooth and stress-free. I definitely recommend this shop!

Likely to Recommend

Repair Quality

Fast, reliable, great service and friendly receptionist. Very satisfied with the service.

Customer Service

Stephanie was amazing! Friendly and welcoming.

My Experience

Very professional, continually followup status plus xt5 ready a day early.

Likely to Recommend

definitely recommend for sure

Repair Quality

only giving a rating of 9 due to paint bubble on my hood. they did attempt to fix it, yet there is still one, and Miguel stated he would make a note on my file and I can bring it back

Customer Service

Miguel was great to work with. The only thing was when I first went there to drop off my car for inspection, went thru my insurance, no rental car was an option, and I told the gal at the front I needed a rental car, so I had to call my insurance to get me a rental car and ended up going another rental car location. Not sure where the ball was dropped, yet over all definitely was great with Miguel

My Experience

I really appreciated Miguel and crew putting my car repairs on the fast track so I could pick it up before I left town. Everyone was friendly and efficient!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely happy from the moment, I started the process to the end! Perfect customer service and they did ann amazing job! It’s the only place I want to go to if I ever need something for any of my cars!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nicely ✅

Likely to Recommend

Repair Quality

The staff the best ever.

Customer Service

My Experience

We just had a great experience all around. They did a wonderful job fixing my sons car. They were also great at giving us updates on my son’s car throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done and very happy of the out come 👍. Done on time and keep me updated of the repair