Caliber - Indio - West

4.8 (823reviews)
97%
42900 Madio St,  Indio,  CA  92201

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (823)

My Experience

Part coming off, questionable paint job, returned dirty inside especially where they did work. Will be going back for them to fix.

Likely to Recommend

Sorry, but I lost all trust

Repair Quality

Experience has been horrific. Was not aware that Caliber was putting off market parts ( not original). Told after a part they put on came loose as they drove truck to me for pick up. They were asked to detail truck. Inside the truck, dust from the frame work they did still in the truck. How they missed that I couldn't tell you. Outside, water spot. When I pointed out to John, he said oh... water spots. Not sure this is a good thing, but they said to bring it back.

Customer Service

Very nice, but communication is aweful, and I'm assuming they lied to me about work they did.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service was done in a timely manner can't say enough about your people your staff is wonderful thank you so much

Likely to Recommend

Repair Quality

Excellent service employees were very friendly and helpful

Customer Service

Likely to Recommend

Repair Quality

Very helpful

Customer Service

Very helpful

My Experience

So far I am but haven’t had time to drive much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Customer service was terrific!

Returned Clean

My Experience

Whole process was easy straightforward! Stephanie was super helpful!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a great job, looks brand new again

My Experience

Stephany G my advisor was lights out !!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am so happy to have my car back and the job done by Caliber Collision was beyond my expectation. Thank you all for doing such a great job!

Likely to Recommend

I definitely would recommend Caliber Collision to a friend or a family member!

Repair Quality

My car looks like new! Thank you!

Customer Service

Customer service was very professional and friendly!

Likely to Recommend

Defenelly recommend

Repair Quality

They are the best

Customer Service

Great people

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied with my repairs and the service highly recommend

Customer Service

My Experience

Stefani and Alina were terrific. My car was repaired perfectly and ahead of schedule. Thank you team!

Likely to Recommend

Repair Quality

Customer Service

My Experience

This was my first experience with Caliber, and I am totally satisfied! The Indio location is close to home, and everyone was friendly and professional. Our contact Miguel was awesome, and he has GREAT hair 😂. Will definitely recommend you to our friends. Thank you!!!

Likely to Recommend

Repair Quality

Great experience at Caliber in Indio CA. Will definitely recommend to others. Everyone we encountered was professional and friendly! Great job Caliber😊

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My truck had the black letter Chevrolet stickers before and after the repair they did not put it back

Customer Service

I believe it was Stephanie she was very nice