Caliber - Indio - West

My Experience - 5.0/5.0 -

They have a great team Miguel was an awesome dude kept me up to date

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I have the highest regard for the staff at Calibet. They did an excellent job with the repair on my Honda Fit. Stephany Gambia did a phenomal job keeping me updated on the work. She is a big asset to Calibet! Thank you so very much for a job well done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber staff did an excellent job on the repair. The office staff, especially, Stephany Gamboa was very professional and helpful.

Customer Service - 5.0/5.0 -

Repair was done at the estimated time they gave me. Job well done!!

My Experience - 5.0/5.0 -

I found my experience at Cailber Collision, with the excellent help of Stephanie, (and Alisa at the desk) to be seamless and worry free from start to finish! I was always informed as to the progress of my car repair. It turned out beautifully and the work was done faster than I expected. This is the second time I have had to use your services and I will highly recommend your shop in the future. Thank you Caliber, Merri Kaplan

Likely to Recommend - 5.0/5.0 -

I am a returning customer and YES I will recommend Caliber gladly.

Repair Quality - 5.0/5.0 -

Caliber and Stephanie made my experience seamless! They are true professionals.

Customer Service - 5.0/5.0 -

Stephanie and her staff were wonderful!1 She kept me informed from beginning to end!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you so so much to the Caliber team! After having such a terrible experience with Auto Mall Collision coming here was such a 180! You guys were professional, fast, and friendly! I’ll be returning to Caliber for any of my car body needs.

Customer Service - 5.0/5.0 -

Stephanie G. and the front desk was absolutely amazing to work with! Very friendly.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 0.0/5.0 -

I finally got my truck back today. Dr side door doesn’t unlock with handle, clear coat runoff back of hood (sharp), washer fluid light is on (reservoir was replaced) compound on black rough trim of dr front mud flap, and compound spray over wiper blades. If the door would have unlocked… I wouldn’t have had a single complaint. But that made me pick apart the repair.

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0 -

My driver side button for the lock does not work on the outside, there is clearcoat drip on the back of the hood, there was buffing compound all over the windshield wipers, there is a small clunk coming from the suspension, and there was buffing compounds on the left front mudflap Which I was unable to get off .

Customer Service - 2.5/5.0 -

I was extremely satisfied with Cindy, but when she left, I stopped getting the weekly updates then I got a text saying my vehicle was done and arranged for a ride. When I arrived, I was told it wasn’t done yet.

Returned Clean

Likely to Recommend - 5.0/5.0 -

100% will only go with Caliber Collision from this point forward. Thank you so much.

Repair Quality - 5.0/5.0 -

It was an incredible experience for me start to finish. STEPHANY is 10/10!

Customer Service - 5.0/5.0 -

The customer service was excellent! Even from my ride from the rental car place the person driving me was Stephany and how amazing the team was. And he was right! My entire experience was 10 out of 10 stars and a real joy for me given dealing with my car issues. Stephany is 10+ ⭐️s and I personally send the highest praise for her professionalism.

My Experience - 5.0/5.0 -

Everything from the front desk to everyone that fixed my SL63 AMG was on a scale from 1-10 was an 10. I highly would recommend them to all my friends. This is my second experience with them!! Sid

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

EXCELLENT CUSTOMER SERVICE! WOULD HIGHLY RECOMMEND.

Customer Service - 5.0/5.0 -

HIGHLY RECOMMENDED

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will be referring anyone I know to caliber collision. They were quick and professional

Repair Quality - 5.0/5.0 -

Caliber collision did an amazing job. I was stressed just with the thought of my car being in a shop. Not knowing how long it would be In there not knowing who I would be dealing with not knowing how the outcome would of the work they did would be.. but I couldn't be happier with everything. They did an amazing job very professional and fast. I'm a Very satisfied customer!! Thank you!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They delivered our car on time and kept us updated on the progress of the repairs.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The staff was really helpful and friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will recommend anyone to this shop

Repair Quality - 5.0/5.0 -

I am very happy with the outcome of my car. They did an awesome job fixing my car. Would recommend this place to everyone

Customer Service - 5.0/5.0 -

Awesome customer service

My Experience - 5.0/5.0 -

I loved the work done by Caliber Collision that my truck was done more than good super good and the truth is very professional work and in a short time I look super good as if nothing had ever happened to him so professionals thanks Caliber Collin and staff at Madio Office in Indio CA

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

As usual, everything was done as expected. I really like the updates that come in via the text as it helps keep us tied to what is happening with our car. And tell Miguel he has great hair.