Caliber - Indio - West
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Stephanie is a gem, so helpful and kind. The whole process was easy, I got consistent updates and my car came back like new! Highly recommend this place!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall excellent experience great staff the body shop staff do great job matching color and making my truck look like ot used to be
Repair Quality - 5.0/5.0 -
The Caliber team is excellent they do good quality work
Customer Service - 5.0/5.0 -
Stephani did a great job shes nice and professional same with front desk
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
All the body work was great. But the was a wire plug from something hanging out from below my dash
Customer Service - 5.0/5.0 -
Stephanie was great
Likely to Recommend - 5.0/5.0 -
After leaving Caliber I thought to myself, this is a place that I would like to work. Hospitality is most likely not a word that is thrown around much in the collision repair business, but it is what I felt as a customer.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for everything, it was a super simple process. Even though I couldn’t physically take my physical in myself I was always in the loop with the progress of the vehicle through the text messages. Thank you once again. 10/10 recommend!
Likely to Recommend - 0.5/5.0 -
Not likely at all. This is the second time I have had issues with this repair shop.
Repair Quality - 0.5/5.0 -
Very unsatisfied
Customer Service - 2.0/5.0
My Experience - 0.0/5.0 -
The pick up time changed on me more than once and I was not contacted about the delay. It wasn’t until I called the location that I was told my car was not ready.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The finish date kept changing which made it frustrating to plan accordingly.
Customer Service - 4.5/5.0 -
Friendly staff
My Experience - 5.0/5.0 -
I want to thank Stephanie for always keeping me updated on my car’s repairs. I also want to thank Alaina for taking me to Enterprise to pick up a rental car, so I would not have to keep waiting for them to pick me up for over an hour and a half! I highly recommend Caliber for anyone who is in need of repairs! Thank for doing an excellent job on my car,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephany was extremely helpful, and Alaina the receptionist went out of her way to drive me to Enterprise to pick up my rental car! The work on my car was great!
Customer Service - 5.0/5.0 -
Excellent work!
Likely to Recommend - 0.5/5.0 -
There are so many other places to go- I only went here because Geico approved it as a shop- I do not, for the life of me, know why they would do business with such a low mediocre facility- there are so many great auto body options out there
Repair Quality - 2.5/5.0 -
They ordered the wrong parts so it took twice as long as it should have
Customer Service - 2.5/5.0 -
I had to call for updates and showed up to pick up my car only to find out it wasn’t quite done so sorry come back in a few days
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent, friendly service and communication. Car was done earlier than expected and it looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clean new car. Very good service, easy pickup and drop off .
Customer Service - 5.0/5.0 -
Car done early. Very polite service, great text and email updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything went smooth but I was stuck with the rental car bill at the end because when Calaber called to say my car was done it was 3 and I work night shift and was not able to pick the car up and due to Christmas Eve and Christmas the auto body shop was closed. They ran my credit card for the extra days that was not my fault. I feel that I should be reimbursed the rental car fee. Other than that it was very smooth process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We could not be happier with the service and expert work. We will recommend Caliber to friends & neighbors.
Repair Quality - 5.0/5.0 -
Stephany and Alina were friendly, professional and attentive to getting our car repaired. Excellent work & service!
Customer Service - 5.0/5.0 -
First rate, just like the last time we brought our other car to Caliber.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Stephanie was wonderful! Very efficient and professional. When I dropped my car off for the repair, she kept me informed of the progress . She estimated that the repairs should take a week. She called on Thursday to let me know that the repairs were completed. I picked my car up the next day. This was so easy!! Thank you Stephanie!!
My Experience - 5.0/5.0 -
Excellent service. I highly recommend this repair shop. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent service, adequate updates, very nice employees.