Caliber - Indio - West
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was so polite from start to finish! Quick, efficient, and clean repair. Very helpful. I felt like more than just a job. I appreciated the text updates on the progress of my service
Likely to Recommend - 5.0/5.0 -
Literally 10. This was a best case scenario situation for having to get my car repaired.
Repair Quality - 5.0/5.0 -
all Seems to be well and good. Got my bumper replaced was the main thing. Looks great, and is running exceptionally.
Customer Service - 5.0/5.0 -
Amazing service! Great front of house staff. Clear, concise, polite, professional, welcoming. I loved the text updates on the progress of my service. Quick turn around on service. All in all a 10/10 experience! Really went above and beyond. Very helpful and understanding when it came to my questions. Proactive in helping me set up an appointment. Great explanations on the whole process and expectations. And again so polite and welcoming! As a woman going to get her car fixed, there’s always the worry that you will not be treated with respect. I had absolutely nothing to worry about here. Incredible customer service!!!!
Likely to Recommend - 5.0/5.0 -
The shop was very professional from the day that I dropped off my truck to the day it was picked up.
Repair Quality - 5.0/5.0 -
They replaced what needed replacing and they did not cut any corners.
Customer Service - 5.0/5.0 -
The lady at the front desk was very helpful and Stephany kept me up to date with the progress on my truck.
My Experience - 5.0/5.0 -
I appreciate the daily status update, repair completed as promised and the car looks perfect. Thank you for the fabulous job and friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did my repair promptly and even washed my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Kyle made sure everything with my vehicle was taken care of and communicated with me throughout the process. Alina in the front office is very friendly and knowledgeable she was able to answer all my questions when caliber reached out to me for the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job on the repairs of my fender .Honest, professional, and great quality work.
Customer Service - 5.0/5.0 -
Excellent customer care. They texted me whenever there was a change on the schedule.
My Experience - 5.0/5.0 -
Stephanie was very responsive, took great care of us and explained each step of the repair perfectly. The auto body folks even noticed additional damage and took care of it right away. Great work, happy customer.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The truck looks great. The text update on repair progress is a joke.
Customer Service - 4.5/5.0 -
Received texts until two days before then nothing. Then I contacted Caliber the day of first estimated delivery, I was told the truck was in paint. When revised completion date expired the excuse was the standard excuse of parts delay.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie was awesome! Friendly and prompt.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This has been a very positive experience, yes I would recommend this garage to a family member and friend, their car would be in good hands.
Repair Quality - 5.0/5.0 -
I am very satisfied with the service and attention to detail by caliber collision.
Customer Service - 5.0/5.0 -
Very satisfied, the office staff, the person who inspected the car-all were professional and courteous.
Returned Clean
My Experience - 5.0/5.0 -
From the reception staff, to the guys who actually worked on my car. Stephanie who did the aduit and was so helpful in keeping me up to date. In all I am one happy customer! Thanks to you all Wishing you a Merry Christmas!👍