Caliber - Irmo
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John Peterson is an excellent asset to this company. He is very professional and demonstrates great customer service. He goes above and beyond to help his customers and his caring of me and any other individual. I would rate my experience above highly satisfied!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was a problem with the right front wheel that started after the wreck. My wife was supposed to make the shop aware of this problem. Nonetheless, the problem still exists.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
was pleased with being notified of the progress each step of the way
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best and very professional in the state of sc
Repair Quality - 5.0/5.0 -
First class all the way
Customer Service - 5.0/5.0 -
First class all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I'm a veteran, I use Usaa for insurance. I don't appreciate being lied to and having my insurance company lied to and used for money when services weren't rendered
Repair Quality - 0.5/5.0 -
Even after explaining to them that I had a bad experience in the past with another collision center and expalined how I felt about it I was still blatantly lied to about parts that were charged to my insurance company that were put on my car (insurance fraud) and when I went to pick up the car the first time I showed I wasn't satisfied with the work and they held my car for an additional 5 days to "fix" the issues when in reality they actually didn't change anything stating "we couldn't figure it out" and they "modified" my car to "make things work"
Customer Service - 0.5/5.0 -
Everyone was very polite and cheerful despite being lied to directly to my face about fixing things on my car. Politeness only goes so far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You know, these days there is a lot of hype going around about how good this or that business is. Let me say this, Caliber Collision and I came to an agreement when I was to have my car there for them to repair. This allowed me to have access to my own vehicle until they needed it. I dropped the car off on Monday afternoon. They needed to replace a dented side panel and it was not expected to be ready until the following Friday. I got a call around lunch from Caliber Collision on Wednesday. They informed me that my car was ready. WOW, three days ahead of time. Upon inspection of my vehicle I frankly could not tell if it had ever been dented. They had to paint the panel and it was a spot on match! I was impressed. So know this, Caliber Collision, absolutely took care of business and ahead of schedule! And that is NO hype! Rev. James V. Alexander
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The amount I paid was 100.00 over what my insurance told me. My insurance said they would mail me a check for the difference.