Caliber - Jackson TN
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied with my recent repair experience with caliber. They go the extra mile to make their customers feel 100% totally satisfied with the repair experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
They left my air bag light on
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy in and out
Customer Service - 5.0/5.0 -
Always super nice and pleasant to deal with.
Returned Clean
My Experience - 5.0/5.0 -
Repair looks excellent. The final inspectors caught a problem when I came to pick up the truck. They held the truck a couple more days and fixed the problem. Very professional
Likely to Recommend - 0.5/5.0 -
I’d tell them to avoid at all cost
Repair Quality - 1.0/5.0 -
Awful communication. Absolute disaster and only wished I had chosen my own repair shop. Did all the work, paid deductible and never made it down the road from overheating! Now it sets in your parking lot arguing who messed it up and caused this to over heat failure. Absolute beside myself on lake of communication at that shop. I can not honestly ever recommend them.
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
My car looks new again! Great job! Much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! Went above and beyond. Thank you.
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Worst experience of my life
Customer Service - 0.5/5.0 -
Terrible
My Experience - 5.0/5.0 -
My last name is Akins... I was very satisfied with the service and the people were so polite, nice helpful, understanding they were above and beyond my expectations....I can't put into words how pleased I am with the wonderful job they did on my car... They are a wonderful group of people thank you all very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job
Customer Service - 5.0/5.0 -
I am very satisfied with the job they did
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Travelers I really appreciate you guys. You were very professional, helpful, and extremely thorough from the start to finish!
Customer Service - 5.0/5.0 -
They did a really good job and have friendly front office.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber, did an outstanding job repairing my vehicle. The work was done quickly, professionally,and with great attention to detail. My car looks and drives like new again. Excellent service all around and highly recommended. Kindest regards, M. Thomas