Caliber - Jackson TN

4.7 (1,626reviews)
92%
2192 Hollywood Drive,  Jackson,  TN  38305

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,626)

Likely to Recommend

Repair Quality

Travelers I really appreciate you guys. You were very professional, helpful, and extremely thorough from the start to finish!

Customer Service

They did a really good job and have friendly front office.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Caliber, did an outstanding job repairing my vehicle. The work was done quickly, professionally,and with great attention to detail. My car looks and drives like new again. Excellent service all around and highly recommended. Kindest regards, M. Thomas

Likely to Recommend

Repair Quality

It was done okay but I expected better quality honestly

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience at caliber collision, fast, friendly knowledgeable. I reckon anybody that has a car accident take the car to caliber collision. If I could give us a score be 100. Thank you so much caliber collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend them to all my friends and family.

Repair Quality

They were very helpful and informative through the process. They ensured that I had everything I needed throughout the process such as rental pick-up, status updates, and a timely return on my car.

Customer Service

He was very professional and respectful.

Returned Clean

My Experience

My car looks terrific. They did a great job. Would recommend the staff.

Likely to Recommend

Repair Quality

Wonderful experience. Service was very good. Customer Service was great. I would recommend.

Customer Service

My Experience

I received frequent text messages keeping me informed of the progress on my vehicle, they completed the repairs 2 days earlier than I expected.. my car looks great.. wonderful job

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Every one was so great and tremendously helpful. The car looks brand new and drives wonderfully. I'll tell everyone I know to trust caliber with their repairs!

My Experience

I would highly recommend this place!! My service advisor was more than helpful. He went above and beyond. He he was not available the remaining staff stepped in to help. Very satisfied!!!

Likely to Recommend

I’ve already recommended to a friend

Repair Quality

Customer Service

I was treated like a valuable human, instead of just a number

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a great job and ahead of schedule thank you to everyone. Will recommend to my friends. Thank you

Likely to Recommend

Will tell all my friends

Repair Quality

Great company

Customer Service

Very very good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

He looks like new. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was great but it wasn’t oem parts.You can tell the parts are not what came on the truck. Very cheap compared to what I had

Customer Service

The guy I talked to was very nice

My Experience

They stayed in contact throughout the entire process and made a hard time, much easier!

My Experience

Excellent service and great job. 1st time customer with them. Hope I don’t ever need any body work again but if I do I won’t hesitate to choose Caliber Collision again.

Likely to Recommend

Repair Quality

Customer Service

I have always used another body shop so this was the first time with Caliber Collision. They have excellent customer service and do excellent work. Hope I don’t have to use them again but if I need more body work I will not hesitate to let them do the work and will recommend them to anyone needing work.