Caliber - Jackson TN

4.7 (1,615reviews)
92%
2192 Hollywood Drive,  Jackson,  TN  38305

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,615)

My Experience

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My Experience

Great service from start to finish

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Repair Quality

Awesome, They Checked All Boxes

Customer Service

Returned Clean

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Customer Service

My Experience

Cody gave great service and I’m amazed at the repairs

Likely to Recommend

Repair Quality

Ms. Coty does amazing work and service

Customer Service

My Experience

Cody was the BEST!! She kept me well informed on the progress of my car!! Will use your company again if I ever need repairs. I give Cody a 10 out of 10!!

Likely to Recommend

Repair Quality

Cody was the best at keeping me updated on the progress and I would definitely use your company again.

Customer Service

My Experience

Job well done, thanks for getting my vehicle back in a short period of time. Very satisfied.

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Repair Quality

Customer Service

Wonderful customer service completely satisfied Thank you 😊

My Experience

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Great job

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Returned Clean

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I would definitely recommend

Repair Quality

Service was done correctly and in a timely manner

Customer Service

My car look like new inside and out

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

The repair went perfectly! Micheal was helpful every step of the way and kept me up to date on how the progress was going on my car and continued to let me know to tell him if there was anything else he could help me with! I appreciate their timely and great work!

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Returned Clean

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Customer Service

My Experience

I had an excellent experience with this auto collision shop from start to finish. The team was professional, honest, and incredibly helpful throughout the entire process. They took the time to explain the repairs clearly, kept me updated along the way, and delivered exactly what they promised. The quality of the work was outstanding—my vehicle looks as good as new. You can tell they take pride in what they do and truly care about their customers. What stood out most was their attention to detail and their willingness to go above and beyond to make sure everything was done right. If you’re looking for reliable, top-notch service, I highly recommend this shop. They made what could have been a stressful situation smooth and hassle-free.

Likely to Recommend

Repair Quality

I had an excellent experience with this auto collision shop from start to finish. The team was professional, honest, and incredibly helpful throughout the entire process. They took the time to explain the repairs clearly, kept me updated along the way, and delivered exactly what they promised. The quality of the work was outstanding—my vehicle looks as good as new. You can tell they take pride in what they do and truly care about their customers. What stood out most was their attention to detail and their willingness to go above and beyond to make sure everything was done right. If you’re looking for reliable, top-notch service, I highly recommend this shop. They made what could have been a stressful situation smooth and hassle-free.

Customer Service

Returned Clean

Likely to Recommend

Y’all did an amazing job on my car! It looks amazing and it was cleaner than when I brought it in! Thank yall so much!

Repair Quality

Amazing! Couldn’t even tell there was any damage before!

Customer Service

Michael was awesome! Very polite and always answered all questions patiently. Ms. Nancy at the front desk was very kind and made me feel welcomed anytime I came in! Your staff is great!

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Returned Clean

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Very likely!!!

Repair Quality

I love y’all so much and my baby came home looking BRAND NEW, like FRESH OFF THE LOT!

Customer Service

COTY ROCKS!!!!!

Likely to Recommend

Repair Quality

I haven't heard back regarding an issue with my vehicle. I also here rubbing/squeaking on the side that it was hit. I also need to get the alignment reevaluated.

Customer Service

Michael has made it his business to be helpful. He stated that he was waiting on his supervisor.

Returned Clean