Caliber - Jackson TN

4.7 (1,616reviews)
92%
2192 Hollywood Drive,  Jackson,  TN  38305

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,616)

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Returned Clean

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Awesome thanks

Customer Service

Awesome thanks

Likely to Recommend

Yes, I would recommend this place to someone, but I really hope that they wouldn’t do anyone else how I was done. But I was given great communication and they did a really good job fixing the bumper and installing my lights.

Repair Quality

I am very satisfied with the communication that was giving, but with my radiator left cracked, and when I checked, I didn’t have antifreeze which that could’ve messed up my motor. Good thing I caught it in time. I wish I was informed that my radiator was cracked upon pick up because I know the mechanic saw that my radiator was cracked as they was fixing the bumper.

Customer Service

Once again, I am satisfied with the communication that was giving Michael was very nice, but I wish I was informed that my radiator was cracked

Returned Clean

My Experience

Customer oriented staff. Easy to work with.

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Michael was especially nice and helpful. He helped coordinate the return of my rental so I could get to work on time.

My Experience

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Returned Clean

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My Experience

Everyone was very helpful and nice. They explained the process to me thoroughly since I had never had to have a repair before.

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Returned Clean

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Again Michael was a great guy but I do feel like the shop cares more about pleasing the big insurance companies rather than the customers.

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Michael was great, however I do wish your company refused my vehicle when it arrived due to it being mechanical and not collision.

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My Experience

Service was remarkable

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Was a great place for repairs

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Coty was very nice

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Returned Clean

My Experience

Michael was great. He kept me informed throughout the whole process and called with updates. It was finished before originally expected. Very helpful and nice and made the whole process easy.

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Returned Clean

My Experience

Cody was amazing from start to finish

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Very pleased

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Inform throughout my experience

Customer Service

Cody was amazing

My Experience

Very satisfied with the work you guys did a great job thank you

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Returned Clean

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My Experience

Everything was great

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Repair Quality

Everything was good.

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