Caliber - Jackson TN
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was fine, except for the streaks on the windshield. It must have been the cleaner that was used . it showed up very badly in the sunlight. Other than that, so far, so good.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a good job, got me in and out fast. No problem with the results. The rental car company on the other hand, I'm not so satisfied with. They failed to give me the full explanation for using their insurance.
My Experience - 5.0/5.0 -
Randy did an amazing job on constantly keeping me informed and going above and beyond to make sure I got my car back on time! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased and thankful for the work done on my car. Randy did an exceptional job of keeping me updated on anything new that came about and keeping me posted on when I would get my car back! Overall extremely happy with the service!
Customer Service - 5.0/5.0 -
Exceptional customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Car was completely out of oil upon return could have cause more issues
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Thank You so much for making a bad situation better. It was a pleasure meeting your team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship, friendly staff!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Randy White kept me informed with ever stage of the repair and everyone was courteous and very professional. I am very pleased with the job/repair that was done to my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I got my car back more quickly than expected. I was kept informed the whole time. My car was clean and in great shape when I got it back. Everything seems great so far.👍
Likely to Recommend - 5.0/5.0 -
So far we're good. I've had bad experiences with a couple of other shops in town, and this one is new, so we decided to try them .
Repair Quality - 5.0/5.0 -
I got it back more quickly than expected. Honestly, I've not really driven that much since we got it back, but it seems fine so far.
Customer Service - 5.0/5.0 -
I liked getting the text updates. They were shorthanded the day we picked up the car, and they were kind of scrambling..I think the receptionist was out sick or had to leave early that day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job in a timely manner!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The manager is very very good employee for Caliber. He is good people person. You are lucky to have him. Kudos to the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collison did a wonderful job on my car and got it done very fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t even tell where damage was and car was completed on time! Very friendly and excellent customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job guys! They kept me updated all the way with no surprises. This is a great team I would certainly use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 great outfit.