Caliber - Jackson TN
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Can’t tell it was damaged
Customer Service - 5.0/5.0 -
Kept me in the loop all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The body work is incomplete, the backup sensors are inop, the tail light mounted crooked, my floor Matt's are missing it wasn't clean inside and it also was late. It took 2 and a half weeks. All and all very unsatisfied.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Everything looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed with how organized the Memphis office and also happy with Jackson office. They kept me informed with the progress of the repairs the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They may have ruined my engine
Repair Quality - 0.5/5.0 -
They replaced parts they didn't make us aware of before replacing them then they failed to connect a hose to the radiator that caused my car to run hot that day after receiving it back from them.
Customer Service - 3.5/5.0 -
They were nice when we dropped the car off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional company. My truck looks amazing!!! I was kept informed about my vehicle the entire time which made it so much easier. Would highly recommend to anyone.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
For most part, It looks good paint and body work. Have concerns with fan motor making loud noise. If it’s linked somehow with having to replace radiator? (After market parts ) Thank you for taking care of my vehicle.
Customer Service - 4.5/5.0 -
Staff very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job to the car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you on a job well done and the speed and time you did it in
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a great experience. Bentlee and mike were both very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car is in great condition and the workers were all so nice and helpful
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber to anyone in need of a car repair
Repair Quality - 5.0/5.0 -
I must admit that I was very skeptical about Caliber in the beginning but my car looks very good and they are a very nice and friendly set of employees and they make you feel welcome.
Customer Service - 5.0/5.0 -
From the front door to the shop room everyone was as nice as could be expected and i.woild recommend Caliber to a friend...