Caliber - Jackson TN
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The quality of work was excellent however the length of time to repair was not what was stated on several different occasions. I prefer to not be contacted.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work great guys
Customer Service - 5.0/5.0 -
Really went the extra mile to make sure I was taken care of.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Will satisfy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike and all the other staff was very professional and always kept me informed of the progress and repairs to my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I had no issues and would recommend them
Repair Quality - 5.0/5.0 -
No issues, they got the repair done quicker than expected and it looks great.
Customer Service - 5.0/5.0 -
Very friendly and took care of me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went far and beyond to let me know step-by-step the progress of my car, even went and picked up the parts instead of waiting for delivery, so I could make my trip, and the customer service was amazing.
Customer Service - 5.0/5.0 -
They answered my calls, questions and never showed frustration.
My Experience - 5.0/5.0 -
Thanks so much for a great job. Truck looks so good
My Experience - 5.0/5.0 -
Mike kept me informed about what was going on! They did an excellent job!! Thanks Mike and everyone that works at the Jackson Tn center!!! Will use again!!!👍👍👍👍
My Experience - 5.0/5.0 -
It was so nice having a update every other day or so on where you were out on my vehicle. I feel it was done in a speedy matter with excellent work performance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I will admit I was a little worried about my car not looking like my car until I saw this place. The inside of the place looks like it belongs on MTV, not your typical looking auto body shop. My first impression from the 1st phone call to the last step which was seeing the finished product was high from the start. I received text messages to let me know what step they were on with my car. They were able to finish my car before the estimated date. I have zero issues or complaints about Caliber Collision and will recommend them. They eased the pain of a deer accident by 100%.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like being heard and understood as a person. They listened to me and took care of the situation I had with my vehicle. Thanks for being professional!
Likely to Recommend - 5.0/5.0 -
Already recommended
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Unfortunately this is the second time in the last year that i have needed collision repair. Paul Flatt and his team at Caliber Collision Jackson are amazing. They go over and beyond to ensure their customer’s satisfaction. I can’t say enough good things about this company!
Likely to Recommend - 5.0/5.0 -
because they do great work
Repair Quality - 5.0/5.0 -
very pleased.couldn’t have been done any better.
Customer Service - 5.0/5.0 -
they were very very nice