Caliber - Jackson TN
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely! I would definitely recommend Caliber Collision!
Repair Quality - 5.0/5.0 -
Everything was great! Even with the holidays, the repairs were made in a timely manner. Michael was awesome providing me updates on the progress as well!!
Customer Service - 5.0/5.0 -
Michael was great! He kept me well informed with the progress on my repairs!
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
The work on the auto was to have been completed before 12/25. It was not ready until 12/30. When I received it back the service tire monitoring system light was on. When I inquired about it. I was told the sensor goes out after 5 years and to take it to a tire shop for repair. The sensor was functioning prior to the tire being replaced and the other repairs.
Customer Service - 2.0/5.0 -
Auto was shipped from Memphis to Jackson. When I contacted the Memphis location I did not get a response. I received a call from the Jackson location regarding my concern.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We had a wonderful experience! Michael provided such great service and kept us updated frequently. We appreciated his concern and care! True customer service from top to bottom! The Volvo looks great! We couldn’t ask for anything more and will definitely recommend Caliber Collision to anyone that we know that needs body work! Thank you!!
Likely to Recommend - 5.0/5.0 -
Highly recommend Caliber Collision and Michael!
Repair Quality - 5.0/5.0 -
The car looked almost brand new when we picked it up. We were impressed with the high quality of service.
Customer Service - 5.0/5.0 -
Michael was incredible! He walked us through the entire process and made sure to keep us fully updated! He went above and beyond from a customer service perspective - and that’s saying a lot since I work in customer service myself for a tech company with big expectations! I would recommend working with Michael to anyone!
Returned Clean
My Experience - 5.0/5.0 -
I am 100% satisfied with the repairs made to my vehicle. The quality of the body work is exceptional and they over delivered on the efficient and punctual completion time. I give them a 10/10 review for their outstanding product quality and their remarkable customer support from start to finish.
My Experience - 5.0/5.0 -
We recommend Caliber Collision to our friends because you do the work correctly and in a timely manner.
Likely to Recommend - 5.0/5.0 -
Already told several people
Repair Quality - 5.0/5.0 -
The best body shop
Customer Service - 5.0/5.0 -
You do best repair better than what I have seen from other body shops
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Customer service was excellent they kept me updated on my vehicle and did an excellent job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Buen trabajo
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to say thanks for taking the necessary time to repair my car. Great job. Thanks so much.
Likely to Recommend - 4.0/5.0 -
The work looks great.
Repair Quality - 4.0/5.0 -
The car looks great but my back window is difficult to clean.
Customer Service - 5.0/5.0 -
He was very professional and friendly plus he kept me informed during the process.
Returned Clean
My Experience - 5.0/5.0 -
All good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good
Customer Service - 5.0/5.0 -
All good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. Friendly staff. I really appreciate it.
My Experience - 5.0/5.0 -
Your team worked very quick, yall communicated well i couldent of been more pleased with the customer service I will definitely use yall in the future!!!
My Experience - 5.0/5.0 -
Great communication! Virginia and Michael made my experience a pleasant and comfortable one. Thank you for you guys great service.