Caliber - Jacksonville Fl - Beach Blvd

4.8 (7,307reviews)
96%
13051 Beach Blvd,  Jacksonville,  FL  32246

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (7,307)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was super friendly . Job well done!

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

They did a professional and amazing job in the repair of my vehicle after the accident . I was thourghly satisfied. Thank You Caliber Collision!

My Experience

Professional, timely and quality service. Dylan explained the process, answered all questions…checked the car with me before and after completing the work. Would recommend tp all.

Likely to Recommend

Repair Quality

Took too long to get windshield as it wasn’t ordered timely and then it was missing parts to install. 8 days I had to have a rental car. When car was finally received the interior was very dirty. Body shop debris covered both front floors and all over door handles. Windshield was not cleaned after install. Car was filthy.

Customer Service

Received text on Thursday telling me all paint work was completed and just needed to install windshield. Then Friday, 2 full days later, text said they were missing parts for windshield and still waiting on parts. Finally, on Tuesday, 4 days after I was told all that needed to be done was replace the windshield, it was finally delivered to me.

Returned Clean

My Experience

I am extremely happy with Caliber Collision on Beach Blvd. The entire experience was exceptional due to the treatment I received from Nick Sherrod! He made everything simple and easy from beginning to end. I didn’t have a rental car through my insurance, so he said he could get the repairs completed in 1 day, and he made good on his word. Thank you!!

Likely to Recommend

Repair Quality

Nick Sherrod made the entire process simple and easy. He was able to complete my repair in one day, as promised, by painting parts in advance of me bringing my car in. Smart! Thank you!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Not happy at all , many of my concerns and requests were disregarded and damage was done to my brand new car , only 3 weeks old paint from the factory had to be redone and they had my car for an additional week and very little compensation for the inconvenience and time they wasted in addition I will loose any warranty from the factory on my paint and I was not asked before they began grinding paint of my door from the mistake . They also removed my entire door and I specified not to take the car apart it being are fairly rare vehicle. They dud not comply and disassembled my brand new TypeR. Most unsatisfied

Likely to Recommend

I would not recommend this place to anyone, in fact quite the opposite, I would tell my experience in hopes they give caliber a 1 star review

Repair Quality

Paint dosen't match for starters , damage was done to my vehicle , parts got removed that wasn't supposed to and I now have swirl marks all over my car

Customer Service

Nick argued with me multiple times and did unauthorized repairs to my vehicle without my consent

Likely to Recommend

Repair Quality

They did a great job and kept me informed the whole time. Very helpful staff, too.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Hightly Satisfied with the work performed. Caliber was clean, professional, and prompt. Great communication

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Caliber kept me informed on the progress and status for my car! Excellent customer service which I appreciate!

Customer Service

Same as previous comments

Returned Clean

My Experience

My Experience

I was so happy with the turn-over time. I was told a week and it only took a few days. I love being informed of developments.

My Experience

Awesome team. Pleasant receptionist. Julie was exceptional at maintaining me updated, and courteous.

Likely to Recommend

Jaylene was amazing. Pleasant, respectful and knowledgeable.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks great!!

Customer Service

Everyone was professional and helpful

Likely to Recommend

Repair Quality

Wonderful experience!

Customer Service

Loved the text message updates

Returned Clean

My Experience

Likely to Recommend

I’ve used Caliber Collision on at least two other occasions. They always do a great job. I prefer them and trust them more than I do the dealership.

Repair Quality

Caliber did a great job with the repairs to my automobile. They were very comprehensive and kept me updated along the way.

Customer Service

Customer Service was very kind and attentive to any of my needs and concerns.

Returned Clean

My Experience

Team did an incredible job paint matching the new fender to the door and bumper. I also really appreciate how communicative the team was while the car was still being worked on. Overall I’m very pleased with how the repairs turned out.