Caliber - Jacksonville Fl - Merrill Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Would recommend them
Repair Quality - 5.0/5.0 -
The reception staff on the front desk were very nice
Customer Service - 5.0/5.0 -
The walk-around when finished was good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ivanchy and Ms Kim was truly professional polite, and knowledgeable of their duties. I would highly recommend your company .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job and my vehicle was ready a week and a day earlier than expected
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took a bit longer than we expected. We had not had an accident in 30 years, so we needed to adjust our expectations. Took just over 2 weeks. The works seems to have been well done and the warranty is excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did an excellent job on my Lexus SUV. I wanted to give a special shout out to Nelly and your front desk staff they were very professional and great to work with
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The area where the repairs made attachments are sticking out and if this was order through dealership it should fit this stuff doesn't fit and that's not good work and it doesn't look to last long
My Experience - 5.0/5.0 -
Trabajan muy bien queda como nuevo
My Experience - 5.0/5.0 -
I am very impressed with the people as much as anything at Caliber. Very nice office staff and techs. If (hope not) I ever need a car fixed I know where to go. And the car looks kickin. Very pleased
Likely to Recommend - 5.0/5.0 -
Have already told a few people
Repair Quality - 5.0/5.0 -
I very pleased
Customer Service - 5.0/5.0 -
Very great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Merrill road location was absolutely fantastic! Very professional, timely communication, great service from the time they received the vehicle to when we picked it up. Our service writer was also fantastic and seemed to be proud of her job. If and when something ever happens again, I will definitely use this location!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome team
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Caliber Collision did not follow up using any device(phone,email,text) about progress of repair. The repair was performed accurately and when contacted customer service was adequate and friendly.