Caliber - Jacksonville Fl - Merrill Rd
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The whole process was smooth. I was kept updated everyday by Ben leaving voice messages and the text message update alert. The alert is a great feature while at work, I wasn't able to listen to Bens voice messages right away and the text was a quick glance to understand what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My representative Ben made this experience painless and very easy. I received my vehicle back in a timely manner, and the work that was performed is phenomenal. I am very pleased and highly satisfied with the level of customer service and attention to detail. A+ Rating on all aspects!!
My Experience - 5.0/5.0 -
My service advisor, Jack, did an excellent job of making sure my car was repaired properly. I am extremely satisfied with how the car turned out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great fix even fixed scratches on my bumper that I did not ask him to
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The staff took great care of me
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
fantastic
Customer Service - 5.0/5.0 -
fantastic service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
Told the car would be ready in 2-3 days, it took over a week to get it back.
Likely to Recommend - 5.0/5.0 -
Great & Professional attitudes
Repair Quality - 4.5/5.0 -
It would've been 10 except for having to return for the left head light
Customer Service - 4.5/5.0 -
Same as first question
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job!!!!! Very impressed the level of professionalism. I would recommend this to any one who needs body repairs!!!!